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Description
The Glassbox digital analytics platform provides cutting-edge digital capabilities that allow you to create better user experiences to drive your business growth. It's more important than ever for businesses to ensure that their mobile apps and websites work well and provide great user experiences. They must also use the data generated by their business to analyze every user session and personalize customer journeys to drive engagement. Engineers need performance analytics in order to measure reliability. Product managers need to know how to increase engagement and conversion rates. Customer service representatives want to know the root cause of an issue so that they can resolve users' problems.
Description
Insightech equips digital teams with comprehensive insights into the digital experience, free from the constraints of sampled or partial data.
Insightech bundles everything you need for in-depth marketing reporting, content analysis, conversion funnel enhancement, and website redevelopment into a single, straightforward solution.
Plus, you'll gain access to specialized support, workshops, and training to consistently elevate your organization's experience analytics skills.
Dive deep into your raw data to discover and resolve payment issues, website bugs and coupon code errors with the following features:
- Session Replay
- Clickmaps
- Scrolling Heatmaps
- Form Analysis tools
- Conversion Funnels
- Marketing Analytics Dashboards
- Chrome extension plugin which turns your live website into an analytics dashboard
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Analytics
No
Adobe Target
No
Google Analytics
No
Google Analytics 360
No
New Relic
Yes
Integrations
Adobe Analytics
Yes
Adobe Target
Yes
Google Analytics
Yes
Google Analytics 360
Yes
New Relic
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10,000 per annum
Flexible pricing based on pageviews, data retention, data storage location and level of support. Please request a quote from our team to get an accurate custom estimate of cost.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Glassbox
Founded
2010
Country
Israel
Website
www.glassbox.com/solutions/
Vendor Details
Company Name
Insightech
Founded
2019
Country
Australia
Website
www.insightech.com
Product Features
Customer Journey Mapping Tools
Action Management
No
Attribution Modeling
No
Behavioral Analytics
No
Collaboration
No
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
No
Templates
No
Digital Experience Platforms (DXP)
Alerts / Notifications
No
Auto-Tagging
No
Blogs
No
Calendar
No
Content Modeling
No
Digital Asset Management
No
File Sharing
No
Form Builder
No
Forums / Message Boards
No
Headless CMS
No
Knowledge Base
No
Performance Monitoring
No
Personalization / Segmentation
No
Reporting / Analytics
No
Surveys / Polls
No
Templates
No
User Management / Permissions
No
Version Control
No
Wiki
No
Workflow Management
No
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Product Features
Digital Experience Platforms (DXP)
Alerts / Notifications
Yes
Auto-Tagging
Yes
Blogs
No
Calendar
No
Content Modeling
No
Digital Asset Management
No
File Sharing
No
Form Builder
No
Forums / Message Boards
No
Headless CMS
No
Knowledge Base
No
Performance Monitoring
Yes
Personalization / Segmentation
Yes
Reporting / Analytics
Yes
Surveys / Polls
No
Templates
No
User Management / Permissions
No
Version Control
No
Wiki
No
Workflow Management
No
Web Analytics
Campaign Management
No
Conversion Tracking
Yes
Form Analytics
Yes
Goal Tracking
No
Keyword Tracking
No
Multiple Site Management
Yes
Pageview Tracking
Yes
Referral Source Tracking
Yes
Site Search Tracking
Yes
Time on Site Tracking
Yes
User Interaction Tracking
Yes
