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Description
Take advantage of a comprehensive 'one CRM' (customer relationship management) system that can be utilized by staff across various countries and agencies working to secure donations on your behalf. For international charities exploring fundraising opportunities in new and developing regions, or aiming to implement a cohesive CRM fundraising strategy worldwide, we are here to assist you in achieving that goal. Picture the ability to oversee global campaigns while benefiting from automated reporting and interactive ‘dashboards’ that provide detailed insights into campaign effectiveness and results across different locations, helping you identify target areas and key performance indicators (KPIs). Our highly skilled team, recognized for our achievements in the field, is composed of seasoned charity professionals and Salesforce specialists. We are dedicated to empowering charities, social enterprises, and non-profits to thrive in their fundraising endeavors and build lasting relationships with their supporters, ultimately driving greater impact in their missions. Our expertise ensures that you will not only meet your fundraising goals but also enhance your overall operational efficiency.
Description
SureCall Experts stands out as a premier Contact Center and BPO provider. Our dedicated team prides itself on its expertise and unwavering commitment to excellence, consistently going above and beyond to ensure that our clients, their partners, and their customers receive exceptional service. With a focus on crafting tailored solutions, our leadership is dedicated to collaborating with you to discover innovative strategies that promote business growth while ensuring customer satisfaction. Since the launch of our GoodCall™ program in 2016, we have continually adapted and expanded our efforts to give back to the global community. What began as a local initiative aimed at supporting non-profit organizations and registered charities through annual revenue donations has evolved into a more impactful mission. SureCall distinguishes itself through cutting-edge technology, adaptable architecture, and efficient programs. As recognized leaders in our field, we have garnered numerous awards and accolades for our commitment to service excellence, reinforcing our position as a trusted partner in the industry. Furthermore, our ongoing quest for improvement ensures that we remain at the forefront of innovative solutions in customer service.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
No
iRaiser
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Giveclarity
Founded
2014
Country
United Kingdom
Website
www.giveclarity.org/clarity-gift-aid
Vendor Details
Company Name
SureCall
Founded
2016
Country
United States
Website
www.surecallexperts.com
Product Features
Donation Management
Campaign Management
No
Donation Tracking
No
Donor Database
No
Event Management
No
Gift Management
No
Grant Management
No
In-Kind Donations
No
Matching Donations
No
Mobile Donations
No
Online Donations
No
Pledge Management
No
Receipts / Statements
No
Recurring Donations
No
Volunteer Management
No
