Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
GirikSMS is a fully integrated messaging and automation solution designed for Salesforce that allows businesses to engage with their customers through SMS, WhatsApp, and web chat directly within the Salesforce interface, facilitating one-to-one interactions, bulk messaging, and multimedia content sharing with effortless CRM integration. Its extensive automation capabilities encompass features such as scheduled campaigns, drip messaging, customizable templates, workflow-triggered replies, and automatic follow-ups, all of which can be set up using Process Builder, Apex, or flows. Leveraging generative AI and Copilot capabilities, GirikSMS significantly boosts agent productivity by providing real-time suggestions for responses, conducting sentiment analysis, and offering conversational support powered by ChatGPT. The platform consolidates various messaging channels into a single inbox for efficiency, incorporates AI-driven chatbots for around-the-clock assistance and tailored workflows, and includes functionalities like text-to-voice, message duplication, survey distribution, and dynamic mapping of sender numbers. Additionally, it guarantees compliance with opt-in/out management and takes care of campaign scheduling along with detailed analytics tracking to optimize communication strategies, ensuring businesses achieve their messaging goals effectively. Furthermore, GirikSMS continues to evolve, integrating new features that cater to the changing landscape of customer interactions.
Description
Versatile and Intuitive Design: The software is crafted to be remarkably adaptable and straightforward for users. It seamlessly accommodates both individual users or channels in smaller operations and extensive setups with as many as 10,000 users or channels without any issues.
Outstanding Efficiency: This software excels in performance, significantly reducing the costs associated with hardware resources for SMS providers. It efficiently manages billions of stored messages, ensuring that querying, exporting, and sending occur smoothly and without delays.
Extensive Feature Set: It delivers a broad array of functionalities, such as the ability to resend messages for failed deliveries, maintain blacklists and whitelists, process invalid numbers, and support various protocols like CMPP, SMGP, and SGIP. Additionally, it offers channel pooling, number portability, and comprehensive contact management features.
Intuitive User Interface: The software includes a user-friendly backend that facilitates the easy integration of PAAS (Platform as a Service) cloud capabilities, thereby enhancing usability and accessibility for all types of users. Furthermore, its design ensures that even those with minimal technical expertise can navigate and utilize its full potential effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cellcast
Yes
ChatGPT
Yes
Facebook Messenger
Yes
Meta AI
Yes
Salesforce
Yes
Telnyx
Yes
Twilio
Yes
WhatsApp
Yes
Integrations
Cellcast
No
ChatGPT
No
Facebook Messenger
No
Meta AI
No
Salesforce
No
Telnyx
No
Twilio
No
WhatsApp
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GirikSMS
Founded
2021
Country
United States
Website
www.giriksms.com
Vendor Details
Company Name
Wowlian
Founded
2020
Country
China
Website
global.wowlian.cn/sms
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No