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Description
GirikSMS is a fully integrated messaging and automation solution designed for Salesforce that allows businesses to engage with their customers through SMS, WhatsApp, and web chat directly within the Salesforce interface, facilitating one-to-one interactions, bulk messaging, and multimedia content sharing with effortless CRM integration. Its extensive automation capabilities encompass features such as scheduled campaigns, drip messaging, customizable templates, workflow-triggered replies, and automatic follow-ups, all of which can be set up using Process Builder, Apex, or flows. Leveraging generative AI and Copilot capabilities, GirikSMS significantly boosts agent productivity by providing real-time suggestions for responses, conducting sentiment analysis, and offering conversational support powered by ChatGPT. The platform consolidates various messaging channels into a single inbox for efficiency, incorporates AI-driven chatbots for around-the-clock assistance and tailored workflows, and includes functionalities like text-to-voice, message duplication, survey distribution, and dynamic mapping of sender numbers. Additionally, it guarantees compliance with opt-in/out management and takes care of campaign scheduling along with detailed analytics tracking to optimize communication strategies, ensuring businesses achieve their messaging goals effectively. Furthermore, GirikSMS continues to evolve, integrating new features that cater to the changing landscape of customer interactions.
Description
Serri combines the power of WhatsApp Business API with AI-driven CRM tools to help companies engage customers more effectively. It allows organizations to automate marketing campaigns, sales funnels, and customer support through voice or text prompts, eliminating repetitive manual tasks. The platform’s features include email marketing, centralized message management, analytics dashboards, and seamless campaign tracking across WhatsApp and other channels. Businesses benefit from personalized engagement powered by behavioral insights, leading to higher retention and customer loyalty. With 24/7 support and a sleek, user-friendly interface, Serri makes advanced automation accessible for growing startups and established enterprises alike. Customer testimonials highlight its role in boosting productivity, managing high lead volumes, and enabling rapid response during critical situations. As a trusted partner across industries from fintech to edtech, Serri has become a go-to solution for scalable, reliable communication. By transforming WhatsApp into a full-featured CRM, it empowers businesses to focus less on logistics and more on relationships.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
WhatsApp
Cellcast
ChatGPT
Facebook Messenger
Meta AI
Salesforce
Telnyx
Twilio
Integrations
WhatsApp
Cellcast
ChatGPT
Facebook Messenger
Meta AI
Salesforce
Telnyx
Twilio
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GirikSMS
Founded
2021
Country
United States
Website
www.giriksms.com
Vendor Details
Company Name
Serri Tech Labs Private Limited
Founded
2020
Country
India
Website
www.serri.ai/home/
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
