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Description
Our comprehensive suite includes automated check-in/out, payment processing, channel management, accounting integration, guest communication automation, and much more, ensuring you have every essential tool to thrive in the hospitality industry. We deliver a complete range of software and hardware solutions tailored for your hotel, enabling you to manage operations exactly how you prefer—be it fully automated or with a personal touch. With a powerful, cloud-based Property Management System (PMS) that is both flexible and feature-rich, you'll find that once you adapt to this innovative approach to hotel management, reverting to outdated methods will be unthinkable. Our uniquely designed software enhances the guest experience, allowing visitors to make certain adjustments to their stay without needing to interact with the front desk, thus streamlining operations. Additionally, our easy-to-use, fully cloud-based point of sale (POS) system integrates seamlessly with the most popular payment terminals, ensuring smooth transactions. Completely integrated with all GetShop products, our PMS also includes an online booking form, which is a fully embedded plugin compatible with platforms like WordPress, Joomla, and WiX, making it a versatile addition to your hotel's digital presence. By simplifying the booking process and enhancing guest interaction, you can elevate the overall experience for both your guests and your staff.
Description
Optima PMS serves as a comprehensive software solution designed to streamline hotel management and enhance revenue generation. This innovative platform empowers users to manage various elements including pricing strategies, yield management, and calendar functionalities, effectively covering all facets of hotel operations. With the included Booking Engine, you can effortlessly adjust rates and discounts directly through Optima PMS, ensuring an exceptional experience for your guests. Additionally, Optima facilitates seamless integrations with a variety of partners and service providers, making it compatible with top online travel agencies (OTAs), meta-search platforms, business intelligence systems, email marketing services, payment processors, and beyond. To efficiently handle guest requests and complaints, the software consolidates all incoming communications onto a single screen, enabling quick data analysis and real-time solutions. Furthermore, the customer relations module tracks interactions with guests throughout their journey, from the moment of booking until check-out, ensuring a personalized approach to service and hospitality. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
Airbnb
Yes
Booking.com
Yes
Braintree
Yes
Dibs
Yes
Epay
Yes
Expedia
Yes
Joomla!
Yes
Paybox
Yes
PowerOffice
Yes
Stripe
Yes
Integrations
Airbnb
No
Booking.com
No
Braintree
No
Dibs
No
Epay
No
Expedia
No
Joomla!
No
Paybox
No
PowerOffice
No
Stripe
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2000 one-time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GetShop
Country
Norway
Website
www.getshop.com
Vendor Details
Company Name
Silverbyte Systems
Founded
1992
Country
Israel
Website
silverbyte.com/optima-solutions/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
