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ease
features
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support
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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Authorize.Net
Avaya Cloud Office
Dialogflow
Dropbox
Gong
Google Calendar
Google Maps
IBM Watson
Inova
LUIS
Microsoft Teams
Nuance Analytics
Podio
REISift
ServiceNow
Stripe
Verint Predictive Modeling
Zillow
monday.com

Integrations

Salesforce
Authorize.Net
Avaya Cloud Office
Dialogflow
Dropbox
Gong
Google Calendar
Google Maps
IBM Watson
Inova
LUIS
Microsoft Teams
Nuance Analytics
Podio
REISift
ServiceNow
Stripe
Verint Predictive Modeling
Zillow
monday.com

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$150
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Geomant

Founded

1984

Country

United Kingdom

Website

www.geomant.com/end-user-solutions/contact-center-from-the-cloud

Vendor Details

Company Name

Readymode (formerly Xencall)

Founded

2014

Country

Canada

Website

readymode.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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