Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

GenticFlow serves as a comprehensive IT support and endpoint-management platform tailored for internal IT teams and managed service providers. This versatile solution integrates various functionalities including endpoint monitoring, operating system updates, application inventory management, Microsoft 365 oversight, user assistance, ticketing, investigative tools, and technician resources all within a single workspace. Teams can efficiently handle tasks by starting from a user request, a monitoring alert, or an open ticket, then assess endpoint findings and suggested actions before applying approved remedies or utilizing remote control, terminal, and file transfer capabilities. Technicians are able to confirm results and document their actions along with outcomes in support records. GenticFlow features an integrated ticketing system and offers connections to compatible PSA and service-desk solutions, in addition to tools for identity, security, cloud, and networking. It also provides native applications for iOS and Android to facilitate mobile ticket handling and endpoint management. The platform is cloud-hosted under the Smart option, while the Hero version introduces workflow automation, API and MCP access, along with a self-hosted alternative that requires a minimum of 500 endpoints. With its multifaceted capabilities, GenticFlow addresses the diverse needs of IT teams and enhances their operational efficiency.

Description

TechSavve RMM offers a comprehensive solution for remote monitoring and management, equipped with integrated professional services automation (PSA), tailored for managed service providers and IT departments. The software can be deployed on a Linux server or, for smaller office setups, on a Windows server, or it can be hosted by DFWTechPros. Its agentless collector efficiently oversees servers, computers, networking equipment, hypervisors, and cloud accounts using various protocols and APIs, eliminating the need for a dedicated agent on each monitored device. This platform seamlessly integrates alerting, automated remediation, patch management, remote access, scripting, reporting, a customer portal, and a secure password vault. Within its PSA capabilities are functions such as ticketing, service-level agreements, time tracking, and invoicing, with the added ability for tickets to interface with external PSA systems. Mobile applications for both iPhone and Android devices grant users convenient access on the go. This software is designed to support IT service providers and internal IT teams managing multiple customer environments or sites, making it an invaluable tool for efficiency and organization. A complimentary 30-day trial allows potential users to explore its extensive features before committing.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
HaloPSA Yes 
Bitdefender GravityZone Yes 
Freshdesk Yes 
Freshservice Yes 
Google Workspace Yes 
Jira Service Management Yes 
Microsoft Entra ID Yes 
Model Context Protocol (MCP) Yes 
Okta Yes 
SentinelOne Singularity Yes 
ServiceNow Yes 
TOPdesk Yes 
Zendesk Yes 

Integrations

Autotask PSA Yes 
HaloPSA Yes 
Bitdefender GravityZone No 
Freshdesk No 
Freshservice No 
Google Workspace No 
Jira Service Management No 
Microsoft Entra ID No 
Model Context Protocol (MCP) No 
Okta No 
SentinelOne Singularity No 
ServiceNow No 
TOPdesk No 
Zendesk No 

Pricing Details

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GenticFlow Ltd.

Founded

2025

Country

Ireland

Website

www.genticflow.com

Vendor Details

Company Name

DFWTechPros LLC

Founded

2026

Country

United States

Website

techsavve.com

Product Features

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Product Features

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

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