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features
design
support

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Description

Genea offers a cloud-based, automated submeter billing solution that integrates seamlessly with both networked and non-networked meters, simplifying the reading and billing of submeters. Say goodbye to outdated clipboards and spreadsheets, and remove the uncertainties surrounding submetering for good. Our innovative, mobile-first platform enhances the efficiency of submeter reading and billing by eliminating the manual processes that have historically led to errors. By replacing traditional record-keeping methods, your property management team can dedicate more time to critical tasks, ensuring top-notch service and precise invoicing for tenants. Genea’s contemporary approach to submeter billing is designed to eradicate manual workflows and clarify your current system. Interested in experiencing the benefits firsthand? Our experts will review your existing submeter billing spreadsheets to identify mistakes that may result in inaccurate charges for your tenants, ultimately helping you achieve greater accuracy in your billing practices. This proactive analysis can lead to significant improvements in both efficiency and tenant satisfaction.

Description

The READi™ System enhances operational excellence through its comprehensive workflow management capabilities, which are tailored to fit seamlessly with your unique business operations. Furthermore, it encompasses essential customer data and relationship management tools that empower you to cultivate stronger and more lucrative connections with your clientele. Delivering exceptional customer care hinges on the ability to provide top-notch service, and the READi™ Express, a web-based CRM platform, equips your organization with the necessary resources to elevate customer service standards while simultaneously boosting efficiency and profitability. Notably, the user interface is regarded as the finest in its field. The READi™ System streamlines the customer enrollment process by simplifying key tasks such as order entry, work order initiation, customer notifications, and initial billing procedures, resulting in enhanced operational efficiency. As a result, organizations can foster a more positive customer experience that can lead to increased loyalty and retention.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
Building Engines Yes 
Cisco Meraki Yes 
Cisco Webex Yes 
Envoy Yes 
Genea Access Control Yes 
Lane Yes 
MRI Software Yes 
Microsoft Entra ID Yes 
Milestone Analytics Yes 
Okta Yes 
OneLogin Yes 
Proxyclick Yes 
Rhombus Yes 
Salient Yes 
Slack Yes 
Splash Yes 
VTS Yes 
Yardi Advanced Budgeting & Forecasting Yes 

Integrations

Active Directory No 
Building Engines No 
Cisco Meraki No 
Cisco Webex No 
Envoy No 
Genea Access Control No 
Lane No 
MRI Software No 
Microsoft Entra ID No 
Milestone Analytics No 
Okta No 
OneLogin No 
Proxyclick No 
Rhombus No 
Salient No 
Slack No 
Splash No 
VTS No 
Yardi Advanced Budgeting & Forecasting No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$25000.00/one-time
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Genea

Country

United States

Website

www.getgenea.com/products/submeter-billing/

Vendor Details

Company Name

OpSolve

Founded

2001

Country

United States

Website

opsolve.com/solutions/readi-system/

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

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