Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RT GSync will enrich your customer management process and expand the client base. This plugin allows bi-directional synchronization between SugarCRM and Google Contact Information. CRM users can reach any customer via their preferred platform. RT GSync makes it easy to schedule meetings and streamline business communication. RT GSync allows you to stay on top your schedule and synchronizes your calendar entries, e.g. appointments, tasks and meetings, etc. SugarCRM and Google work seamlessly together. Calls from Google are synced in SugarCRM's calls module, appointments or meetings in Sugar's meetings module, and tasks within the tasks module so that all entries appear on both platforms.
Description
SugarCRM modules, including Leads, Contacts and Accounts, can be used to make inbound and outbound calls. You can make calls via web, desktop, or mobile apps - all you need is a mic and speakers. RT Telephony can be your operator. It can manage extensions as well as phone directories. You can use the IVR setting to RT telephony to compose a welcome message, manage voice tone and configure incoming calls. You can also prompt your caller with a series of options that correspond to your custom configuration. RT Telephony does more than just one thing. It supports textual communication as well as verbal communication. You can send and receive SMS messages instantly. Sugar allows you to initiate an SMS conversation by using RT Telephony integration. You can create Campaign Templates from within RT Telephony and send your messages directly to your target list.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Calendar
Yes
Google Contacts
Yes
Google Drive
Yes
Sugar Market
No
Sugar Sell
No
Sugar Serve
No
Twilio
No
Integrations
Google Calendar
No
Google Contacts
No
Google Drive
No
Sugar Market
Yes
Sugar Sell
Yes
Sugar Serve
Yes
Twilio
Yes
Pricing Details
$9.99/user per month
Yearly Package also available at $99/user per year
Free Trial
Yes
Free Version
No
Pricing Details
$125 per month
Yearly plan also available for $999 per year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Rolustech
Founded
2008
Country
Pakistan
Website
www.rolustech.com/rtgsync/
Vendor Details
Company Name
Rolustech
Founded
2008
Country
United Kingdom
Website
www.rolustech.com/rttelephony/
Product Features
Integration
Dashboard
Yes
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
Yes
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No