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Description
Quick response times, instant access to accurate information, and a comprehensive view of all customer interactions and orders enable you to make informed decisions with confidence. This is how exceptional customer service thrives and contributes to your overall success. For this reason, we developed GREYHOUND to help you effortlessly manage crowded inboxes and address every customer requirement. Enhance communication not only among your team members but also with your clients, ensuring seamless interaction across various platforms without limitations and maintaining complete transparency. Whether it’s through a contact form, marketplace inquiries, or traditional methods like email, fax, phone, chat, or instant messaging, all communication related to your customers is consolidated on a centralized platform accessible to all team members based on their permissions. This allows for collaborative efforts from any location globally while ensuring that each employee remains informed about their colleagues’ activities without losing sight of their specific responsibilities. Ultimately, this fosters a cooperative and efficient work environment that serves both your team and your customers effectively.
Description
Arrange your seating arrangements based on projects, functions, or individual preferences to view the most pertinent team members simultaneously. Metawork efficiently tracks each person's status—indicating if they are busy with work, attending a meeting, or enjoying a brief rest. Keep your vital coworkers within easy reach by pinning them to your desktop, ensuring you maintain a connection regardless of the distance separating you. With a quick look, you can inspect a colleague's screen or the applications they're using, enabling you to gather crucial context for seamless teamwork. Tailor your privacy settings to strike the perfect balance between team openness and personal privacy. Depend on precise presence updates to communicate effectively when your teammates are available and able to respond. Utilize a variety of communication tools that allow for engagement without the constraints of structured meetings, fostering a more dynamic collaborative atmosphere. This approach encourages creativity and spontaneity, making teamwork feel more natural and less confined.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$39.20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GREYHOUND
Country
Germany
Website
greyhound-software.com/kundenservice-software-crm
Vendor Details
Company Name
TalentOrg
Founded
2021
Country
United States
Website
metawork.so/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management