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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

GRC Contact is an online CRM platform tailored for very small enterprises and small to medium-sized businesses. It simplifies operations through an "All in One" solution that encompasses CRM, quotations, invoicing, email marketing, and personalized assistance. Based in France, GRC Contact specializes in BtoB services and operates with French servers and advisors to ensure localized support. The company prioritizes close customer relationships, offering "very responsive support" as noted in customer testimonials. A dedicated advisor works with clients to customize the software to meet specific industry requirements and business needs. With its adherence to French regulations, the GRC solution guarantees security and confidentiality, ensuring that all client data is stored securely in a Paris-based Cloud environment. This commitment to privacy includes the application of confidentiality clauses to protect user information. GRC Contact stands out as the most user-friendly commercial management software available for CRM applications, making it an ideal choice for small and medium enterprises seeking to enhance their various commercial activities. Additionally, its comprehensive features facilitate smoother business operations, contributing to increased efficiency and productivity for its users.

Description

Gala serves as an AI-powered receptionist and administrative assistant tailored for the service and construction industries. This virtual receptionist manages incoming calls, texts, and emails while engaging with users through customizable questions to assess their needs, documenting caller information, scheduling appointments via Google Calendar or Microsoft Outlook, and sending out confirmations and reminders. Additionally, Gala efficiently filters out spam calls and can either transfer or flag issues that require human attention. Supporting both English and French, including Québécois French, it is capable of managing multiple calls simultaneously. The Administrative Assistant feature enhances functionality by generating preliminary quotes from images or addresses, updating customer records and CRM systems, streamlining document workflows, and providing insightful reporting. Businesses can retain their existing phone numbers and seamlessly redirect calls to Gala, with all call records and account details securely stored within Canada. Pricing is structured on a monthly basis in Canadian dollars, incorporating a set number of call minutes alongside options for annual billing, ensuring flexibility for various business needs. This comprehensive system not only boosts efficiency but also enhances customer interaction, making Gala a valuable asset for any service-oriented business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Calendar No 

Integrations

Google Calendar Yes 

Pricing Details

$28.72 per month
Free Trial No 
Free Version No 

Pricing Details

$129 CAD/month
Receptionist Essential: CAD $129/month for 250 minutes, 3 users, and 1 voice agent; additional usage is CAD $0.37/minute. No setup fee. Annual billing is 15% off, paid upfront. Monthly plans are cancellable; additional users and voice agents cost extra.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GRC Contact

Country

France

Website

www.grc-contact.fr/

Vendor Details

Company Name

Gavion inc.

Founded

2026

Country

Canada

Website

gavion.ai

Product Features

Billing and Invoicing

Billing Portal No 
Contact Database No 
Contingency Billing No 
Customer Portal No 
Customizable Invoices No 
Dunning Management No 
Hourly Billing No 
Invoice History No 
Mobile Payments No 
Multi-Currency No 
Online Invoicing No 
Online Payments No 
Payment Processing No 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator No 

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management Yes 
Territory Management No 

Product Features

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