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Description
GPT-Realtime-1.5 is an advanced real-time voice model from OpenAI designed to power interactive audio-based applications such as voice agents and customer support systems. It supports multimodal inputs, including text, audio, and images, and produces both text and audio outputs for dynamic conversations. The model is optimized for speed, delivering fast and responsive interactions that feel natural in live environments. With a 32,000-token context window, it can manage long conversations while maintaining continuity and context. It is particularly suited for applications that require real-time communication, such as call centers and virtual assistants. The model includes support for function calling, enabling seamless integration with external tools and APIs. It is accessible through multiple endpoints, including realtime, chat completions, and responses APIs. Pricing is based on token usage, with separate rates for text, audio, and image processing. The model is designed for scalability, supporting high request volumes depending on usage tiers. Overall, it enables developers to build fast, reliable, and scalable voice-driven applications.
Description
Velma is an innovative AI model created by Modulate, functioning as part of a comprehensive voice intelligence system that comprehends conversations directly from audio rather than depending on textual transcriptions. In contrast to conventional methods that first convert spoken language to text for analysis through language models, Velma employs an Ensemble Listening Model (ELM), which features a unique architecture capable of processing various facets of voice simultaneously, such as tone, emotion, pacing, intent, and behavioral cues. This advanced capability enables it to grasp the complete essence of a dialogue, not merely the spoken words, while identifying subtle indicators like stress, deceit, sarcasm, or escalation as they occur. Velma achieves this by integrating hundreds of specialized detectors, each targeting specific elements of speech, such as emotional context, inappropriate behavior, or signs of synthetic voice, and subsequently amalgamating these signals to derive deeper insights about the dynamics of the conversation. Consequently, this allows for a richer understanding of interactions in real time, enhancing the potential for more effective communication analysis.
API Access
Has API
API Access
Has API
Integrations
Five9
GENESYS
Microsoft Teams
OpenAI
Slack
Zendesk
Zoom
gpt-realtime
Integrations
Five9
GENESYS
Microsoft Teams
OpenAI
Slack
Zendesk
Zoom
gpt-realtime
Pricing Details
$4.00 per 1M tokens (input)
Free Trial
Free Version
Pricing Details
$0.25 per hour
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenAI
Founded
2015
Country
United States
Website
openai.com
Vendor Details
Company Name
Modulate
Founded
2019
Country
United States
Website
www.modulate.ai/velma