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Description

GPT-Realtime-1.5 is an advanced real-time voice model from OpenAI designed to power interactive audio-based applications such as voice agents and customer support systems. It supports multimodal inputs, including text, audio, and images, and produces both text and audio outputs for dynamic conversations. The model is optimized for speed, delivering fast and responsive interactions that feel natural in live environments. With a 32,000-token context window, it can manage long conversations while maintaining continuity and context. It is particularly suited for applications that require real-time communication, such as call centers and virtual assistants. The model includes support for function calling, enabling seamless integration with external tools and APIs. It is accessible through multiple endpoints, including realtime, chat completions, and responses APIs. Pricing is based on token usage, with separate rates for text, audio, and image processing. The model is designed for scalability, supporting high request volumes depending on usage tiers. Overall, it enables developers to build fast, reliable, and scalable voice-driven applications.

Description

Velma is an innovative AI model created by Modulate, functioning as part of a comprehensive voice intelligence system that comprehends conversations directly from audio rather than depending on textual transcriptions. In contrast to conventional methods that first convert spoken language to text for analysis through language models, Velma employs an Ensemble Listening Model (ELM), which features a unique architecture capable of processing various facets of voice simultaneously, such as tone, emotion, pacing, intent, and behavioral cues. This advanced capability enables it to grasp the complete essence of a dialogue, not merely the spoken words, while identifying subtle indicators like stress, deceit, sarcasm, or escalation as they occur. Velma achieves this by integrating hundreds of specialized detectors, each targeting specific elements of speech, such as emotional context, inappropriate behavior, or signs of synthetic voice, and subsequently amalgamating these signals to derive deeper insights about the dynamics of the conversation. Consequently, this allows for a richer understanding of interactions in real time, enhancing the potential for more effective communication analysis.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Five9
GENESYS
Microsoft Teams
OpenAI
Slack
Zendesk
Zoom
gpt-realtime

Integrations

Five9
GENESYS
Microsoft Teams
OpenAI
Slack
Zendesk
Zoom
gpt-realtime

Pricing Details

$4.00 per 1M tokens (input)
Free Trial
Free Version

Pricing Details

$0.25 per hour
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpenAI

Founded

2015

Country

United States

Website

openai.com

Vendor Details

Company Name

Modulate

Founded

2019

Country

United States

Website

www.modulate.ai/velma

Product Features

Product Features

Alternatives

Alternatives

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