Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 140 Ratings

Total
ease
features
design
support

Description

Beste Value Local SEO Discover superior value in local SEO with GMBapi.com – the top choice for optimizing visibility in large, multi-location Google Business Profile accounts. Embraced by SEO/SEA agencies, freelancers managing SMEs, and direct clients, our platform simplifies local brand management. Easily post content, products, services, and (bulk) photos, gaining a comprehensive overview of Local Search priorities. Monitoring performance is a breeze, aided by A/B testing for strategic decisions in maximizing local visibility. Elevate brand reputation with insightful reports, AI-powered review replies, competitive analysis, and deep insights into deleted reviews. Seeking value, Google platform visibility, and expert service? Partner with us for a free two-week trial and unbeatable pricing!

Description

SalesCaptain is a customer experience management (CXM) platform enhanced by AI, aimed at assisting local businesses in attracting, engaging, and enhancing their customer relationships through a cohesive communication and marketing hub. It integrates various messaging channels, including texts, phone calls, social media, web chat, and payment processing, into a single, easy-to-use dashboard, supported by AI-driven communication and follow-up processes. The platform boasts features such as automated review collection, smart filtering and posting of positive feedback, business listing optimization, and personalized marketing campaigns through text and email. Additionally, it includes a multi-channel web chat system powered by Buk AI, as well as built-in telephony solutions that offer AI call reception, whisper coaching, transcription, and call tracking capabilities. Furthermore, SalesCaptain provides a customer management tool to streamline customer data and interactions, along with tools for referrals, collecting feedback, gaining competitive insights, and SmartPages designed to enhance SEO visibility, ultimately empowering businesses to improve their overall customer engagement strategy.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bing Maps Yes 
ChatGPT Yes 
Facebook Yes 
Google Business Profile Yes 
Google Maps Yes 
Google Voice Yes 
HERE Yes 
Instagram Yes 
OpenAI Yes 
Tripadvisor Yes 
Waze Yes 
Yelp Yes 

Integrations

Bing Maps No 
ChatGPT No 
Facebook No 
Google Business Profile No 
Google Maps No 
Google Voice No 
HERE No 
Instagram No 
OpenAI No 
Tripadvisor No 
Waze No 
Yelp No 

Pricing Details

$4 per listing per month
Pay per location per month - always full functionalities - content, reputation and AI integrations. Only citation are an optional extra.
Free Trial Yes 
Free Version No 

Pricing Details

$300 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GMBapi.com

Founded

2020

Country

Netherlands

Website

gmbapi.com

Vendor Details

Company Name

SalesCaptain

Founded

2020

Country

United States

Website

salescaptain.com

Product Features

Brand Management

Approval Process Control No 
Artwork Management No 
Asset Management No 
Change Management No 
Fulfillment Distribution No 
Project Management No 

GIS

3D Imagery No 
Census Data Integration No 
Color Coding No 
Geocoding No 
Image Exporting No 
Image Management No 
Internet Mapping No 
Interoperability No 
Labeling No 
Map Creation No 
Map Sharing No 
Near-Matching No 
Reverse Geocoding No 
Spatial Analysis No 

Marketing Analytics

A/B Testing Yes 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard No 
Performance Metrics No 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Marketing Planning

Budgeting & Forecasting No 
Collaboration No 
Flowchart No 
Goal Setting / Tracking No 
Marketing Calendar No 
Media Planning No 
Predictive Analytics No 
Presentation Tools No 
Project Tracking No 
Spend Management No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification No 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label Yes 

SaaS Management

License Management No 
Onboarding Yes 
Renewal Management No 
SaaS Operations Management No 
Shadow IT Detection No 
Spend Management No 
Subscription Management Yes 
Usage Tracking / Analytics Yes 
Vendor Management No 

Store Locator

Analytics No 
Automatic Location Detection No 
Directions No 
Distance Calculation No 
Event Promotions No 
Mapping No 
Product Search Filtering No 
Promotions / Coupons No 
Search No 
White Label No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives