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Description

GLPI is a powerful Service Management software that uses open-source technologies. It makes it easy to plan and manage IT changes, solve problems efficiently, automate business processes, and maintain control over your IT infrastructure. Key features of the GLPI: 1. 1. 2. 2. Asset management and automatic inventories 3. Data quality control using rationality 4. Asset management: Administrative and financial 5. Software inventory and management of licences 6. Knowledge and frequently asked questions 7. Statistics and reports 8. 8. 9. Inventory of Android-based devices

Description

The VMware Enterprise Licensing Agreement (ELA) streamlines software asset management (SAM) for VMware, maximizing the value of your investments. Even highly skilled IT departments can find it challenging to procure, deploy, and oversee thousands of enterprise VMware assets, and the complexity of negotiations and renewals can further complicate matters. Lacking a thorough grasp of VMware's licensing programs, terms, and conditions can lead to overspending and falling behind in compliance. By simplifying licensing and cutting costs, a VMware ELA provides comprehensive coverage and three-year terms, allowing IT teams to focus on more strategic tasks rather than being bogged down by licensing issues. Partnering with Softchoice guarantees that you will derive optimal value from your ELA. Enhancing your software asset management approach is essential to fully leverage your VMware resources, making enterprise software agreements a more economical choice for acquiring the technology that drives your business forward. Ultimately, a well-structured SAM strategy can significantly improve operational efficiency and cost-effectiveness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
Cyberwatch
Dolibarr
Google Authenticator
Google Cloud Security Command Center
HackGuard
IronDefense
Mattermost
Metabase
Monitorpack Guard
Omnissa Horizon 8
OverSOC
ServiceNav
Slack
Telegram
Workspace ONE
ZENworks Asset Management
Zabbix
Zmanda
iTop

Integrations

AWS Marketplace
Cyberwatch
Dolibarr
Google Authenticator
Google Cloud Security Command Center
HackGuard
IronDefense
Mattermost
Metabase
Monitorpack Guard
Omnissa Horizon 8
OverSOC
ServiceNav
Slack
Telegram
Workspace ONE
ZENworks Asset Management
Zabbix
Zmanda
iTop

Pricing Details

€19/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TECLIB

Founded

2009

Country

France

Website

glpi-project.org

Vendor Details

Company Name

Softchoice

Founded

1989

Country

Canada

Website

softchoice.com

Product Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

License Management

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Cloud Security

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Virtual Desktop (VDI)

Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration

Virtual Machine

Backup Management
Graphical User Interface
Remote Control
VDI
Virtual Machine Encryption
Virtual Machine Migration
Virtual Machine Monitoring
Virtual Server

Virtualization

Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring

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