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Description
The advancement of back-end speech recognition stands out as the most crucial technological breakthrough in the fields of dictation and transcription. Utilizing Fusion Speech®, powered by Nuance’s SpeechMagic™, this innovative technology can be implemented across various medical specialties without the need for physician training or adjustments in existing practice patterns. By using Fusion Voice® for dictation capture and processing it through Fusion Speech, healthcare providers can significantly enhance transcription productivity via Fusion Text®. The integration of these Fusion modules not only streamlines operations but also leads to significant cost reductions in ongoing labor and outsourcing expenses. This represents the ideal speech recognition solution you've been searching for, as other technologies have often delivered superficial features without establishing a sustainable business model. With Fusion Speech, you gain access to the essential tools needed to implement a speech recognition system that generates concrete and measurable returns on your investment, ensuring that your practice thrives in an increasingly digital landscape. Embrace this transformative solution and witness the positive impact it can have on your operational efficiency.
Description
Touch Tone (DTMF) based Interactive Voice Response (IVR) systems are becoming outdated and are increasingly being supplanted by advanced IVRs featuring speech recognition technology. Manam Infotech introduces SpeechVox, a cutting-edge speech recognition IVR that incorporates behavior recognition and artificial intelligence to enhance its performance over time. This innovative solution seamlessly integrates into existing infrastructures and is compatible with a variety of telecom protocols, including E1, T1, SIP, Analog, and SS7. Many users express dissatisfaction when interacting with conventional IVRs, as they often feel disconnected from automated systems. In contrast, Behavioral IVRs like SpeechVox leverage artificial intelligence to adapt to users’ speech patterns, pitch, and historical preferences, creating an experience that closely mimics human interaction. By fostering a more natural dialogue, SpeechVox aims to reduce frustration and improve overall customer satisfaction. Ultimately, this technology represents a significant shift towards more engaging and user-friendly communication systems.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dolbey
Founded
1994
Country
United States
Website
www.dolbey.com/solutions/speech-recognition/fusion-speech/
Vendor Details
Company Name
Manam Infotech
Founded
2007
Country
India
Website
www.manamtech.com/ivr-banking.html
Product Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail