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features
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support

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Description

FullSession is a session replay, product analytics, and conversion optimization platform built to help teams understand why users struggle on websites and digital products. It gives businesses tools for watching real user journeys, analyzing funnels, viewing click, move, and scroll heatmaps, tracking errors, collecting feedback, and connecting insights to existing workflows. The platform’s Lift AI feature acts as an impact engine that identifies high-priority friction, explains the evidence behind each recommendation, and helps teams measure whether fixes improve outcomes. FullSession allows users to move from a funnel drop-off, alert, or error spike directly into the session replay that shows what happened. Product teams can use it to improve onboarding and adoption, growth teams can use it to increase conversion, and engineering teams can use it to reproduce issues faster. Heatmaps help teams understand attention patterns, weak CTAs, dead zones, and layout problems across desktop and mobile. Feedback widgets and surveys capture user comments in context, linking qualitative input to the actual session where the issue occurred. FullSession also includes privacy and security features such as data masking, blocked elements, access controls, and sensitive input protection at capture. By combining AI prioritization, session evidence, technical signals, and feedback, FullSession helps teams fix the issues that matter most.

Description

SessionStack uses cutting-edge session recording technology empowered by AI to form a Digital Experience Analytics platform. This platform aids e-commerce businesses in pinpointing customer obstacles, drop-off points, and untapped conversion prospects. The platform's insights speed up the optimization of the overall user experience by leveraging data-driven optimization of conversion rates. Our proprietary machine-learning models cater perfectly to e-commerce decision-makers aiming for revenue maximization. SessionStackAI combines qualitative and quantitative user data to fuel a comprehensive overview of website or mobile app interactions. With its auto-capture features and extensive retrospective data, the platform ensures a thorough analysis, detecting any friction points or new conversion possibilities in real-time.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Intercom Yes 
Segment Yes 
Axis LMS Yes 
Bugsnag No 
Drift No 
Freshdesk No 
Google Analytics No 
Heap No 
Jira Yes 
Mixpanel No 
Model Context Protocol (MCP) Yes 
Raygun No 
Rollbar No 
Sentry No 
Shopify Yes 
Wix Yes 
WordPress Yes 
Zendesk No 

Integrations

Intercom Yes 
Segment Yes 
Axis LMS No 
Bugsnag Yes 
Drift Yes 
Freshdesk Yes 
Google Analytics Yes 
Heap Yes 
Jira No 
Mixpanel Yes 
Model Context Protocol (MCP) No 
Raygun Yes 
Rollbar Yes 
Sentry Yes 
Shopify No 
Wix No 
WordPress No 
Zendesk Yes 

Pricing Details

Free
Free forever $0 (500 sessions/mo), Growth from $49/mo (10,000 sessions), Professional from $349/mo (100,000 sessions, includes Lift AI), Enterprise custom; 14-day trial and 20% annual discount on paid plans
Free Trial Yes 
Free Version Yes 

Pricing Details

Upon request
We provide custom pricing options to better reflect our customers' needs and expectations.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FullSession

Founded

2020

Country

United States

Website

www.fullsession.io

Vendor Details

Company Name

SessionStack

Founded

2016

Country

Bulgaria

Website

www.sessionstack.com

Product Features

Heatmap

Behavioral Mapping No 
Dashboard No 
Dynamic Maps No 
Element Analytics No 
Embeddable Maps No 
For Sales No 
For Science No 
Radial Mapping No 
Territorial Mapping No 
Website Analytics No 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Product Features

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Alternatives

Alternatives

Heap Reviews

Heap

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