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Description
Begin to understand your customers on a deeper level by exploring their interests, analyzing their shopping behaviors, and identifying your most valuable patrons to generate positive word-of-mouth in your community while boosting your profits. We recognize that your time is valuable, which is why we have developed a comprehensive range of user-friendly marketing solutions. Froogal equips you with tools for automated email marketing, social media engagement, customer reviews, and acquisition, all designed to cultivate loyalty among your clientele. Each Froogal Merchant benefits from personalized assistance provided by a dedicated Merchant Success Manager, ensuring an exceptional experience with our platform. Additionally, Froogal for Consumers allows users to effortlessly pay their bills and redeem rewards directly from their mobile devices while dining or shopping at their preferred merchants, eliminating the hassle of carrying cash, debit or credit cards, and even loyalty cards. This innovative approach not only simplifies transactions but also enhances the overall shopping experience for consumers.
Description
eGifter Merchants™ provides enterprise gift card technology for retailers and brands that need to operate digital and physical gift card programs across multiple channels. The configurable platform supports eGift and plastic gift cards, consumer and B2B sales, branded gift card storefronts, ecommerce, in-app and in-store programs, and Shopify integration for D2C brands with advanced gift card needs.
Brands can use the platform to support gift card sales as well as loyalty and marketing incentives, merchandise returns, customer appeasement, promotions, and other stored-value applications. Administrative tools and reporting provide visibility and control across gift card program operations, while integration options allow merchants to connect gift card capabilities with their existing technology and customer experiences.
Rather than requiring every merchant to operate within the same program structure, eGifter Merchants can be configured around a brand’s business requirements and expanded as its gift card program evolves. This flexibility supports organizations launching new programs as well as established brands modernizing or scaling existing gift card infrastructure.
Security is built into the platform through eGifter Shield™, which supports fraud detection and intervention across gift card transactions. eGifter Merchants also combines its technology with dedicated program support and professional gift card program management services, providing brands with operational expertise alongside the platform.
From white-label gift card storefronts and omnichannel gift card sales to B2B programs, physical and digital gift cards, reporting, integrations, security, and program management, eGifter Merchants provides the infrastructure for brands to manage gift cards.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Blackhawk Network
No
Fiserv
No
Shopify
No
inComm Payments
No
Integrations
Blackhawk Network
Yes
Fiserv
Yes
Shopify
Yes
inComm Payments
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Pricing is customized based on each merchant’s gift card program requirements, including program configuration, integrations, implementation, and services. Contact eGifter Merchants for pricing based on your specific program needs.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Froogal
Founded
2016
Country
India
Website
www.froogal.ai/
Vendor Details
Company Name
eGifter
Founded
2011
Country
United States
Website
egiftermerchants.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
Yes
