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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Frontier UCaaS, previously known as Frontier AnyWare, offers a cloud-based phone system that is both highly flexible and budget-friendly, making it an ideal solution for small to medium-sized businesses seeking a robust, feature-rich communication tool. This scalable system comes equipped with sought-after cloud services such as mobile twinning, business continuity routing, and a user-friendly web portal that allows businesses to tailor the system to their needs. With its fully hosted service managed by Mitel, Frontier UCaaS guarantees excellent call quality, outstanding reliability, and a hassle-free phone system, all without any initial costs. The all-inclusive pricing simplifies budgeting with one low monthly fee, ensuring that businesses can focus on productivity rather than technical issues. Designed for reliability, convenience, and seamless communication, it offers flexible financial options that make it accessible to a wide range of organizations. In essence, this versatile solution is a comprehensive approach to enterprise-level communication that supports business continuity and enhances operational efficiency.

Description

Efficiently manage your calls with professionalism by transferring, parking, notifying about calls on hold, and checking the status of your colleagues. The Imagicle Attendant Console serves as an operator console that enhances and simplifies the management of both incoming and outgoing calls for all operators. This solution encompasses essential features such as answering, transferring, parking, managing queues, and recording calls. It provides a comprehensive suite of must-have applications for your unified communications (UC) platforms, all integrated into one suite, with a single server, unified support, and a seamless user experience. Always kept current and adaptable for any business environment, whether On-Premises or Cloud-based, it is designed to enhance your UCaaS offerings by integrating all the necessary services your clients require. The Imagicle UC Suite can be hosted on the Imagicle Cloud or within your own data centers. With its user-friendly interface, the Imagicle Attendant Console enables operators to execute actions with just a click, ultimately saving valuable time and boosting overall productivity. This efficiency makes it an indispensable tool for any organization looking to optimize their communication processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Conservice
Wildix

Integrations

Conservice
Wildix

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Frontier Communications

Country

United States

Website

enterprise.frontier.com

Vendor Details

Company Name

Imagicle

Country

Italy

Website

www.imagicle.com

Product Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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