Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Take charge of your feedback process with Fronter, the innovative solution that facilitates collaboration among teams for accurate, prompt, and actionable insights. There is no need for any prior installation or plugins; all you have to do is paste a link or upload your document to begin visually annotating. Every piece of feedback is securely stored in your account, allowing you to revisit it whenever necessary. You can easily point and click on elements to leave your comments. Fronter also enables you to tag your team members directly within comments, inviting them to participate in your feedback sessions. Furthermore, it allows you to add team members for collaborative efforts on a project and even export comments as actionable tasks. You can invite guests effortlessly by sharing a simple link. Traditional methods of communicating visual edits can be tedious and often lead to miscommunication due to unclear instructions or the reliance on screenshots. With Fronter, you can place comments precisely where they are needed on any live website; all it takes is a link to get started. This streamlined approach enhances clarity and ensures that your feedback is both effective and easy to comprehend.
Description
Opiniator offers a digital comment card solution designed to facilitate customer feedback and recovery for physical retail establishments. This innovative system enables customers to provide real-time ratings, comments, and suggestions through their mobile devices at any point during their visit, while also monitoring issues until they are resolved. By utilizing the digital comment card, businesses can proactively address customer concerns before they consider leaving, potentially taking their friends along with them. It allows for the tracking of customer complaints and staff responses until all issues are satisfactorily addressed, thereby minimizing the risk of negative online reviews that could emerge too late for the business to manage. Customers who express dissatisfaction are promptly contacted, leading to their recovery and retention. Additionally, businesses can identify and rectify health, safety, or maintenance problems before they affect customer experiences. Through a user-friendly dashboard, businesses receive instant alerts about feedback and can take necessary actions. They can respond to customer issues, monitor all steps taken until resolution, and ultimately regain customer trust. This comprehensive approach not only enhances customer satisfaction but also fosters loyalty to the brand.
API Access
Has API
API Access
Has API
Pricing Details
$19 per user per month
Free Trial
Free Version
Pricing Details
$40 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fronter.io
Founded
2019
Country
Spain
Website
www.fronter.io
Vendor Details
Company Name
Oberon3
Founded
2009
Country
United States
Website
www.opiniator.com
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Wireframe
Collaboration
Desktop Interface
Drag & Drop
Feedback Management
Interactive Elements
Mobile Interface
Mockup Creation
Page Linking
Presentation Tools
Prototype Creation
Revision History
Screen Capture
Wireframe Creation
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video