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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experience the enhanced Status Page, which remains FREE indefinitely. You can create both branded public and private status pages that showcase your identity by incorporating your logo and social media links or by linking to a personalized domain. With Freshstatus, your customers stay informed at all times, which helps reduce support costs and fosters trust by keeping them updated on your system's status. Additionally, Freshstatus offers private status pages for your team, ensuring that all internal stakeholders receive real-time updates. You can easily create incidents, provide live updates, and modify service statuses using a user-friendly interface similar to Twitter. Freshstatus also provides incident templates and customizable updates, allowing you to communicate effectively by sending emails to subscribers or tweeting to your audience, giving you full control over how incidents are communicated. Team collaboration is enhanced as well, as you can share private messages and notes to keep your discussions focused and relevant. This platform empowers you to manage incidents efficiently while maintaining clear communication with both customers and team members.

Description

Streamlined and effective incident management made effortless. Featuring a beautifully intuitive interface, robust workflow automation, and seamless integrations with your current tools, prepare to experience incident management in a whole new way. We ensure a smooth transition by allowing your teams to utilize Slack and integrate effortlessly with familiar tools like Jira, Statuspage, and PagerDuty. Our system supports your teams during their most challenging moments, empowering anyone to manage incidents with assurance, facilitating organizational growth without interruption. Instantly establish consistency with our user-friendly workflow creation tools. You can automate repetitive tasks such as sending update emails to executives and compiling post-mortems, allowing you to concentrate on developing and improving exceptional products. Minimize redundancy and mitigate distractions by conducting more transparent incidents, where you can assign roles and actions, give real-time updates, and access a comprehensive overview of all ongoing incidents, ensuring everyone stays informed and engaged throughout the process. This approach not only enhances communication but also fosters a culture of accountability and efficiency within your organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Statuspage
5X
Cortex
Freshping
Indent
Jira
OnlineOrNot
OpsLevel
PagerDuty
Pylon
Slack
Supaboard
Truto
X (Twitter)

Integrations

Statuspage
5X
Cortex
Freshping
Indent
Jira
OnlineOrNot
OpsLevel
PagerDuty
Pylon
Slack
Supaboard
Truto
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$16 per responder per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Freshworks

Founded

2010

Country

United States

Website

www.freshworks.com/status-page/

Vendor Details

Company Name

incident.io

Founded

2021

Country

United States

Website

incident.io

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

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