Alternatives to incident.io

HSI Donesafe redefines EHS management with a no-code, cloud-based platform that transforms complex processes into streamlined, user-friendly workflows. Trusted across industries, Donesafe consolidates tracking, management, and reporting into one accessible platform, making compliance simpler and safety more effective. Donesafe’s adaptable design allows teams to customize workflows, forms, and dashboards to meet evolving compliance needs. With tools for incident reporting, audits, training, and risk assessment, staying ahead of regulatory changes has never been easier. Key Features: - Customizable workflows to align with regulations - Real-time insights for live safety tracking - Scalable design that grows with your team - Streamlined compliance tools for smooth audits and reporting Empower your EHS team to achieve safety excellence with HSI Donesafe.

We are the #1 incident response provider in the world. We protect, detect, and respond to cyberattacks by combining complete response capabilities and frontline threat information from over 3000 incidents per year with end-to-end expertise. Contact us immediately via our 24-hour cyber incident hotlines. Kroll's Cyber Risk specialists can help you tackle the threats of today and tomorrow. Kroll's protection solutions, detection and response are enriched with frontline threat intelligence from 3000+ incident cases each year. It is important to take proactive measures to protect your organization, as the attack surface is constantly increasing in scope and complexity. Enter Kroll's Threat Lifecycle Management. Our end-to-end solutions for cyber risk help uncover vulnerabilities, validate the effectiveness your defenses, update controls, fine-tune detectors and confidently respond any threat.

The GRC software you've been looking for: Onspring. A flexible, no-code, cloud-based platform, ranked #1 in GRC delivery for 5 years running. Easily manage and share information for risk-based decision-making, monitor risk evaluations and remediation results in real-time, and create reports with with KPIs and single-clicks into details. Whether leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency, and service-minded approach you need to achieve your goals rapidly. Our ready-made product products are designed to get you going as fast as 30 days. SOC, SOX, NIST, ISO, CMMC, NERC, HIPAA, PCI, GDPR, CCPA - name any regulation, framework, or standard, and you can capture, test, and report on controls and then activate remediation of risk findings. Onspring customers love the no-code platform because they can make changes on the fly and build new workflows or reports in minutes, all on their own without the need for IT or developers. When you need nimble, flexible, and fast, Onspring is the best software option on the market.

APP Tech pioneered the incident-based approach to claims and risk management. Since 2003, we’ve delivered integrated technology solutions to hundreds of customers across North America — to improve claims-management efficiency and scalability, increase visibility, shorten response times, lower premiums, and prevent risk events. Cloud Claims by APP Tech is a top-rated risk management and claims software solution. IMS is a purpose-built software solution for self-insureds, TPAs, and companies who want to track their claims and losses. It helps users manage the entire claim lifecycle, from the initial incident report to issuing payments and collections. It offers a variety of features that allow users to have complete control over their claims, as well as risk information. These include incident management and claims management, workgroup tools as well as reporting, insurance tracking, and many other features. We’re proud of our 100 percent implementation-success rate and excellent customer-retention rate, a result of our commitment to understanding our clients’ needs and rolling out solutions that work for them.

For enterprises that need to protect SaaS data in mission critical apps, SpinOne is an all-in-one SaaS security platform that helps IT security teams consolidate point solutions, save time by automating data protection, reduce downtime, and mitigate the risk of shadow IT, data leak and loss and ransomware. The all-in-one SaaS security platform from Spin is the only one that provides a layered defense to protect SaaS data, including SaaS security posture management (SSPM), SaaS data leak and loss prevention (DLP), and SaaS ransomware detection and response. Enterprises use these solutions to mitigate risk, save time, reduce downtime, and improve compliance.

Over 1,000 organizations worldwide depend on Resolver’s security, risk and compliance software. From healthcare and hospitals to academic institutions, and critical infrastructure organizations including airports, utilities, manufacturers, hospitality, technology, financial services and retail. For security and risk leaders who are looking for a new way to manage incidents and risks, Resolver will help you move from incidents to insights.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Do you still need to manage systems after migrating from the Cloud? Cloud providers require companies to ensure that the infrastructure and services are always available and functioning. What are the requirements of cloud-based companies? > Avoid Alert Fatigue and Notify Incidents You must manage the > Unknown into The Known SendQuick Cloud enables: - Active monitoring with Ping, Port, and URL Checks - Roster Management and Rule Configuration - Users can choose between SMS, Facebook Messenger and Line, Telegram, MS Teams and Slack.

StackPulse automates incident management and response, enabling continuous software service reliability. The StackPulse platform provides SREs, developers, and on-callers with the context and control to analyze, respond, and resolve incidents across all levels of the stack. StackPulse changes the way engineering and operations teams manage software and infrastructure services. Our Platform makes it easy for you to collaborate with a range of incident management tools, including automated war room creation, data capture, and auto-generated postmortems. These incidents provide data that can be used to generate recommendations for playbooks and triggers. This can help reduce MTTR and improve SLO compliance. StackPulse identifies risks based on the unique patterns of your organization's monitoring, infrastructure and operational data. Then, it recommends automated playbooks that are tailored to your company.

Proactive customer communication can stop the flood of support requests that can occur during an incident. Statuspage allows you to manage subscribers and send consistent messages via the channels you choose (email, text message or in-app message). You can control which components of your service are displayed on your page. You can also tap into 150+ third-party components to display the status and mission-critical tools your service depends on such as Stripe, Mailgun and Shopify. Statuspage integrates seamlessly with your favorite monitoring, alerting and help desk tools to ensure a quick response. Eliminate the hassle of incident communication. You can quickly communicate with users using pre-written templates and tight integrations to the incident management tools that you already use. With Uptime Showcase, you can turn your page into a sales and marketing tool. It allows you to display historical uptime for current and potential customers.

Swimlane is a leader for security orchestration, automation, and response (SOAR). Swimlane automates manual, time-intensive processes and operational workflows, and delivers powerful, consolidated analytics and real-time dashboards from across your security infrastructure. This allows you to maximize the incident response capabilities for over-burdened, understaffed security operations. Swimlane was established to provide flexible, innovative, and scalable security solutions to organizations that are struggling with alert fatigue, vendor proliferation, and staffing shortages. Swimlane is a leader in the growing market for security orchestration and automation solutions that automate and organise security processes in repeatable ways to maximize resources and speed incident response.

Our major incident, mass notification, and planned maintenance solutions will keep your employees safe, informed, and productive. You can keep your team safe with timely communication updates. This prevents potentially dangerous events like cyber incidents, business continuity events, major incidents, and disasters from getting worse. Klaxon is the best tool to facilitate flexible and efficient communication in your company. Klaxon offers multiple notification channels. Users can choose how they want to receive major incidents notifications via email, SMS Voice/Telephone or Smartphone App. Two-way communication. Two-way communication. Recipients can use two-way communication to let you know if they have been affected, mark them as safe, and much more. Efficient incident management.

CoScreen enables multiple team members to share and edit application windows simultaneously on a joint desktop. Key features: - Crystal-clear audio and video chat - Multi-user screen sharing of any desktop or browser app with one click - Multi-user editing of shared windows using mouse and keyboard, 2-3x lower latency than Zoom, Slack, and Microsoft Teams - See who from your team is online and call them with one click - Integrate CoScreen with your favorite apps like Slack, VS Code, IntelliJ, and other JetBrains IDEs - Enterprise-grade compliance and securely encrypted connections At CoScreen, our mission is to help teams and organizations work together more seamlessly and effectively than ever before. We empower teams like yours to become more productive without getting burned out or video chat-fatigued - no matter if you work fully remotely, co-located, or hybrid. Top use cases: Team standups, 1:1s, sprint demos, pair programming, coding interviews, employee onboarding, incident management, incident response, and many more...

Open source, scalable and free Security Incident Response Platform. It is tightly integrated with MISP (Malware information Sharing Platform). This platform was designed to make life easier and to speed up the resolution of security incidents. Multiple SOC and CERT analysts may collaborate on investigations simultaneously. All team members have access to real-time information, including new and existing cases, tasks, observations, and IOCs, thanks to the integrated live stream. They can also view and manage new tasks and alerts from multiple sources, such as email reports and CTI providers, and SIEMs. They can then import them and start investigating them. A simple but powerful template engine can be used to create cases and associated tasks.

Your organization will be stronger through incident management. Kintaba helps you manage, respond and recover from major incidents and outages. Kintaba is modern incident management made simple. One-click paging, IMOC and oncall rotations are all possible with Kintaba. You can also import employee directories to quickly add and manage responders. Rich Slack-integrated chat, activity logging and communication can bring people together. This will allow you to quickly mitigate the incident without having to worry about writing status emails. Your team will have easy access to critical information after severe events with automated Postmortem creation, distribution and review scheduling. Kintaba makes it easy to implement modern incident management across the entire lifecycle of your company. Instant chat, automated event monitoring, automated IMOC rotations, included postmortem templates and auto-scheduling are just a few of the many features that Kintaba offers.

Our SaaS enabled email toolbar button allows your users to report suspicious emails in one click. It also standardizes the threat and contains it for incident responders. Your SOC can see real-time email threats and stop them faster. Organizations have not had an efficient way to gather, organize, and analyze user reports of suspicious email that could indicate the early stages of a Cyber Attack. Cofense Reporter is a cost-effective and simple way for organizations to fill this information void. Cofense Reporter for Mobile and Cofense Reporter for Desktop empower users to actively participate in a company's security program. Cofense Reporter simplifies the process of reporting suspicious emails by employees.

Activu makes all information visible, collaborative, proactive, and proactive to those who are responsible for monitoring critical operations or incidents. Our customers can instantly see, share, respond, and discuss events in real time, with context to improve incident response, decision making, and management. Software, systems, as well as services from Activu are a benefit to billions of people all over the globe. Activu was founded in 1983 by the first U.S.-based firm to develop video wall technology. Today, more than 1,000 control rooms rely on it.

Pagerly understands the unique needs of every organization. Our platform allows for extensive customization to tailor the incident-management process to your requirements. Pagerly integrates seamlessly with your existing tech stack, so you don't have to introduce a new tool. Manage all requests and incidents in one window and enjoy all the collaboration features of Slack. When oncall changes, update the team's topic in the channel with the new oncall. You can easily monitor and view the status, progress and resolution time for these tickets. This will ensure prompt action and prevent any potential breaches.

xMatters, an intelligent communications platform, is designed to accelerate critical business processes, including IT operations, DevOps, and major incident management processes. xMatters is trusted by more than 1000 global companies. It provides intelligent communication tools that enable effective IT management, business continuity management and employee engagement. The platform offers unparalleled reliability and innovative functionality.

You can quickly and accurately identify and respond to threats that affect your people, property, and places. Every minute matters™. OnSolve puts importance on speed, relevance, and usability in order to help customers achieve the best outcome for critical events. Communicate faster with the right people, on any device. You can quickly activate crisis response plans and work together in real-time. To make informed and proactive decisions, filter out irrelevant data. To ensure appropriate action, create custom incident plans and assign task assignments. Use the risk intelligence dashboard to identify all active incidents at a glance. To improve response times, you can enhance the alert sending process. Mobile apps allow you to access business continuity plans from anywhere.

LogicHub is a platform that automates alert triage, threat hunting, and incident response. The LogicHub platform is unique in that it combines automation with advanced machine learning and correlation. The unique "whitebox" approach to LogicHub provides an easy way for analysts to tune and improve the system. It uses machine learning, advanced data science and deep correlation to rank each alert, IOC, or event. Analysts can quickly review and validate the results by reviewing the full explanation of the scoring logic. This means that 95% of false positives can safely be filtered out. New and previously unknown threats can be detected automatically in real-time, exponentially reducing Mean Time-to-Detect (MTTD). LogicHub integrates leading security and infrastructure solutions to create a holistic ecosystem for automated threat detection.

D3 Security leads in Security Orchestration, Automation, and Response (SOAR), aiding major global firms in enhancing security operations through automation. As cyber threats grow, security teams struggle with alert overload and disjointed tools. D3's Smart SOAR offers a solution with streamlined automation, codeless playbooks, and unlimited, vendor-maintained integrations, maximizing security efficiency. Smart SOAR’s Event Pipeline is a powerful asset for enterprises and MSSPs that streamlines alert-handling with automated data normalization, threat triage, and auto-dismissal of false positives—ensuring that only genuine threats get escalated to analysts. When a real threat is identified, Smart SOAR brings together alerts and rich contextual data to create high-fidelity incidents that provide analysts with the complete picture of an attack. Clients have seen up to a 90% decrease in mean time to detect (MTTD) and mean time to respond (MTTR), focusing on proactive measures to prevent attacks. In 2023, over 70% of our business was from companies dropping their existing SOAR in favor of D3. If you’re frustrated with your SOAR, we have a proven program to get your automation program back on track.

Trusted Email Identity can be used to protect customers and workers from advanced email attacks. Advanced email attacks target a major security flaw that legacy email security measures do not address. Agari gives customers, employees, and partners the confidence to trust in their email. Unique AI with more than 300m daily machine-learning model updates understands the good and protects you from the bad. Global intelligence powered trillions of global emails provides deep insights into behavior and relationships. Global 2000 companies have adopted the email security standards based on years of experience.

LMNTRIX, an Active Defense company, specializes in detecting and responding quickly to advanced threats that go beyond perimeter controls. Be the hunter, not the prey. We think like the victim and respond to the attack. Continuous everything is the key. Hackers don't stop, and neither should we. This fundamental shift in thinking will change the way you think about how you detect and respond to threats. LMNTRIX helps you shift your security mindset away from an "incident response" approach to security. Systems are presumed to be compromised and need continuous monitoring and remediation. We help you become the hunter by thinking like an attacker and hunting down your network and systems. We then turn the tables and shift the economics of cyber defense to the attackers by weaving a deceptive coating over your entire network. Every endpoint, server, and network component is covered with deceptions.

Automate Incident Alerting. Alert Catcher allows to consolidate and automate alerts from mission-critical systems (SIEM/EMS). All notifications and alerts can be customized based on preference. Escalations can also be created tickets in Jira Service Desk. Information Security Management department. Jira Service Desk platform owners, as well as departments processing applications from other information systems. For IT and/or software development departments. Allows you to create/update incidents at your own endpoint. Integrate with many SIEM /EMS systems. The additional entity - connection - is required to identify third-party systems in Alert Catcher.

You can easily digitalize all your field inspections using Smartflow. Use the platform to digitalize inspections, operations, daily tasks, opera rounds, checklists, and other processes. With Smartflow you can create complex workflows using our drag & drop functionality. You get full control over the processes while you tailor them to meet the challenges & goals of your business objectives. You can easily add data from different sources or systems and use it when you create workflows. Smartflow provides you with instant analytics and data reports that you can share with all your customers.

A platform that promotes transparency. Ensure that your users are kept informed about maintenance and outages. Our infrastructure is a source of pride. Status.io's systems are available in multiple countries and from different providers. Match your brand using simple design tools. You can also bring your own code. Support for complex distributed systems and multi-tenant infrastructure. We are always building and shipping. Expect constant improvements. Each status page has an API method that allows API consumers to retrieve the current status. Integrates with Librato and OpsGenie, PagerDuty.

All-in-one tool that combines reliable uptime and performance monitoring, hosted page status pages, and incident management. Get instant alerts for downtime and performance metrics. Communicate maintenances and incidents to your users using simple status pages. To resolve issues together, developers and customer service can be teamed up. To keep your users informed, create incidents, add real time updates and change your services status. You can instantly alert your team and communicate issues with the integrations that you love. Send notifications to your users and publish updates about maintenances or incidents. To share your internal status page with colleagues and teammates, set a password. Your status pages, monitors, and teammates can be organized into projects. Modify the headers, parameters, or method of your HTTP monitors. Configure internal status pages and secure them with a password.

Statuskit allows you to create custom status pages and events tracking to help you foster communication. Interrupted services are a part of daily operations. You can customize our service update to let your clients know that everything is under control. You can turn your service disruption into a positive customer experience by tracking all events. Active incidents display transparency and show how transparent your business is. StatusKit allows for customization of almost everything, including incident status and service status. This allows you to better describe incidents and services. Your customers can subscribe to your statuspage via Email Feed, Webhook, Webhook, Facebook Messenger, and Facebook Messenger. StatusKit allows you to create your own Mailgun API key. A simple, one-page status report facilitates better communication between your service and customers. Providing information about active events and incidents demonstrates the transparency of your business. StatusKit is suitable for all types of businesses because it can be customized with a category and status.

A Hund status page allows you to monitor services and keep your audience updated about any changes. Hund offers a variety integrations to notify your audience when service statuses change. You can curate your subscribers with notifier subscription controls. You can add, delete, or modify them as you wish. You can choose what your subscribers listen to or let them decide. To give your audience a complete explanation of maintenance and downtime, create issues. From start to finish. You can also choose to override the auto-state of any issue's affected parts for greater flexibility. Hund's in-house monitoring platform automatically updates any ICMP-enabled server or HTTP/S endpoint, port TCP/UDP port or DNS query. You can use a third-party monitor like AWS CloudWatch or PagerDuty or Pingdom and New Relic. Or, you can build your own monitors with our Webhook integration. This integration includes an optional dead-man switch to report downtime.

Better Status Page, Free forever Public and private status pages can be branded. Your status page can be customized to reflect your brand. Add your logo, social media links, or point it to a custom URL. Freshstatus keeps your customer in the loop. You can reduce support costs and build trust by communicating the status of your system to customers at any time. Freshstatus private status pages allow your team to have an internal status page that keeps all stakeholders updated in real-time. With a simple interface similar to Twitter, you can create an incident, update the incident in real-time, and change service status. Freshstatus includes incident templates and editable updates. You can also send email to your subscribers or tweet to followers to have complete control over the incident’s communication. You can also use Freshstatus to send private messages and collaborate with your team in context with private notes.

Exigence provides a command-and-control center software that helps manage major incidents. Exigence automates collaboration between stakeholders within and outside the organization. It organizes it around a timeline that records each step taken to resolve an issue and drives workflows among stakeholders and tools. This ensures that all stakeholders are on the same page. The product connects stakeholders, processes, and tools, reducing time to resolution. Customers who have used Exigence have experienced a transparent process, quicker onboarding of the relevant stakeholders, and a shorter time to resolve critical incidents. Exigence is used by customers to address critical incidents as well as for planned cyber incidents such as business continuity testing or software release.

Alliance is a HIPAA-compliant, integrated Hospital Security Management System that is HIPAA compliant. It was created by law enforcement personnel to manage both day-to-day operations and major events. The software comes pre-packaged and includes 100s of reports that can be used by risk managers as well as hospital's Joint Commission Committee. Alliance's tools are optimized for efficiency and can handle everything from minor incidents to major events such as an act of terror, earthquake, flood, flood, or earthquake. Dispatch (Event Desk), a tightly integrated system that locates critical information quickly, reduces dispatcher stress and minimizes input mistakes. The interface is intuitive and automated tools make it easy to enter incident data quickly. This allows personnel to "populate" the database using forms that are specific to their task.

Better Stack allows you to see inside any stack and debug any issue. Visualize the entire stack. Aggregate all your logs to structured data and query it like a database using SQL. Search, store and centralize your logs in a flash. Do not worry about archiving and rehydration. Dashboards that combine metrics from multiple sources to create a beautiful summary. Monitor everything, from websites to servers. Schedule on-call rotatings, get actionable notifications, and resolve incidents quicker than ever. Be notified by a platform that monitors infrastructures better. Our 30-second check will give you a screenshot and a second by second timeline of the error. We verify each HTTP and ping-based event from at least three locations before we alert. No more false alarms! We have you covered, whether it's monitoring your web page, APIs, pings, POP3, SMTP, IMAP, DNS, or general network monitoring.

Forensics to Respond to Incidents Fast and Affordable Automated incident response software allows for quick, thorough, and simple intrusion investigations. An alert is generated by SIEM or IDS. SOAR is used to initiate an endpoint investigation. Cyber Triage is used to collect data at the endpoint. Cyber Triage data is used by analysts to locate evidence and make decisions. The manual incident response process is slow and leaves the entire organization vulnerable to the intruder. Cyber Triage automates every step of the endpoint investigation process. This ensures high-quality remediation speed. Cyber threats change constantly, so manual incident response can be inconsistent or incomplete. Cyber Triage is always up-to-date with the latest threat intelligence and scours every corner of compromised endpoints. Cyber Triage's forensic tools can be confusing and lack features that are necessary to detect intrusions. Cyber Triage's intuitive interface makes it easy for junior staff to analyze data, and create reports.

A powerful incident reporting system is essential to learn and improve your organization. Zenya FLOW, a simple and easy-to-use reporting system, is available whenever and wherever employees need it. This will increase their willingness to report. The incident management process must be logical. Everyone should know who is responsible for what. Lessons learned and improvement opportunities are derived from causal analyses. Zenya FLOW can also be used to manage workflows within an organization. It allows you to create your own forms and workflows, which are tailored to your organization's processes. With powerful tools, you can perform root cause analysis and set up actions for improvement. You can also keep track of your progress with real-time dashboards. Set up a range of workflows quickly and flexibly to support your organization's recurring, regular tasks.

Every incident is a chance to reveal how your organization works. Jeli helps you see this opportunity. Jeli guides you through a step-by-step, customized process for each incident. You will have a clear narrative at the end that will ignite your workplace into being more efficient, more engaging, and perhaps even more fun. Respond to incidents faster without complications getting in the way. Our free Bot streamlines your workflows, automates communication with stakeholders and ensures that reminders and tasks for later do not get lost along the journey. Jeli begins by gathering the necessary information using our Incident response Bot. This helps identify those human factors that are often overlooked. You can see who, what, when, where and how an incident began, as well as the length of time it took to resolve. Jeli makes adding the right notes and asking the right questions easy for follow-ups and interviews.

Derdack's enterprise alarming software automates alerting processes, enabling a rapid, reliable and effective response for incidents threatening services and operations. This is especially important for mission-critical IT systems and IT systems that are 24/7 operational. Our critical alerting software includes four pillars that help to respond to incidents: automated alert notifications and convenient duty scheduling. Ad-hoc collaboration is possible, as well as incident remediation. Enterprise Alert sends out persistent, automated alert notifications via voice, text, push and E-Mail. It tracks the delivery of notifications and acknowledgements, and responds automatically to non-delivery. Enterprise Alert allows for easy scheduling of on-call tasks via drag and drop from any browser. It can then alert the right engineers when the schedule information is available.

Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment.

Quickly access data from all sources with a single search, including non-security data sources and unstructured data in cloud storage. Control where and how to store data, reducing storage costs and eliminating expensive data churn projects. Supercharge your security investigations with a single view of normalized and enriched search results from across your data sources.

Tandem is an online tool that reduces regulatory compliance burdens and improves security posture. This is your all-in one information security and compliance solution. Tandem is our product because it works in partnership with you - in tandem. Tandem brings together your organization's knowledge and your needs. Tandem also offers software designed by information security professionals to help you organize, manage and monitor your information security program. Tandem will handle the new guidance, data tracking and structure, as well as report generation. You will be amazed at what you can do with the right tool for your job.

The PT ISIM hardware device monitors ICS network security and detects cyberattacks early. It also identifies staff negligence or malicious actions and encourages compliance with industry regulations and cybersecurity legislation. PT ISIM is a good choice for small businesses due to its ease of ICS connection and self learning technology. This is especially important when security personnel are scarce. PT ISIM can be used to power a security operation center (SOC), which monitors ICS threats and provides effective security management across geographically dispersed locations. PT ISIM's flexible mix of components makes it easy to deploy on any infrastructure, regardless of industry. Scaling up, no matter how rapid or gradual it is, is easy on even the most complex networks. PT ISIM's monitoring architecture is passive-only.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

Intezer’s Autonomous SOC platform triages alerts 24/7, investigates threats, and auto-remediates incidents for you. "Autonomously" investigate and triage every incident, with Intezer’s platform working like your Tier 1 SOC to escalate only the confirmed, serious threats. Easily integrate your security tools to get immediate value and streamline your existing workflows. Using intelligent automation built for incident responders, Intezer saves your team from time wasted on false positives, repetitive analysis tasks, and too many escalated alerts. What is Intezer? Intezer isn't really a SOAR, sandbox, or MDR platform, but it could replace any of those for your team. Intezer goes beyond automated SOAR playbooks, sandboxing, or manual alert triage to autonomously take action, make smart decisions, and give your team exactly what you need to respond quickly to serious threats. Over the years, we’ve fine-tuned and expanded the capabilities of Intezer’s proprietary code-analysis engine, AI, and algorithms to automate more and more of the time-consuming or repetitive tasks for security teams. Intezer is designed to analyze, reverse engineer, and investigate every alert while "thinking" like an experienced security analyst.

ThreatConnect's intelligence-driven, Security Orchestration, Automation and Response Platform (SOAR) includes intelligence, automation, analysis, workflows, and a single platform. The platform facilitates collaboration between threat intelligence, security operations and incident response teams. It allows you to integrate disparate technologies with Playbooks, establish process consistency, integrate them all with workflows, and measure the effectiveness of your organization with cross-platform analytics.

Zenduty's platform for incident alerting, response orchestration and on-call management helps you to institutionalize reliability in your production operations. You can get a single view of the health and performance of your entire production operation. Respond to incidents 90 percent faster and resolve them 60 percent faster. Implement customized and data driven on-call rotations for 24/7 operational coverage of major incidents. Implement industry-leading incident response protocols and resolve incidents quicker through effective task delegation. Bring your playbooks into your incidents automatically. Logging incident tasks and actions items will help you to produce productive postmortems for future incidents. Suppress loud alerts to allow your engineers and support staff to focus on the alerts which are important. Over 100+ integrations for all your APMs and log monitoring, error tracking, server monitoring, ITSM Support, and Security services.

We understand that your job is not easy. Log management, machine learning and NDR are all part of our solution. This gives you broad visibility to your environment, so you can quickly spot threats and minimize risk. A mature SOC does more than stop threats. LogRhythm makes it easy to track your progress and baseline your security operations program. This will allow you to easily report on your successes to your board. Protecting your enterprise is a huge responsibility. That's why we designed our NextGen SIEM Platform for you. Protecting your business has never been easier thanks to intuitive, high-performance analytics, and a seamless workflow for responding to incidents. LogRhythm XDR Stack gives your team an integrated set of capabilities that can be used to deliver the core mission of your SOC, which is threat monitoring, threat hunting and incident response. It also comes at a low total cost.

Everbridge Risk Intelligence, a risk monitoring system, integrates technology and resources to collect and analyze information about all hazards, improving your ability to monitor and respond to risks. Everbridge Risk Intelligence's real-time alerting combines thousands of data sources from the most reliable organizations with an experienced team at our Risk Intelligence Monitoring Center. This enables your organization to analyze and monitor worldwide incidents and events. This configurable, comprehensive risk monitoring solution provides actionable information to reduce risk wherever people live, travel, or work. Duty of Care obligations can be met with real-time threat assessment and hyper-local information of the threat landscape, wherever your employees work, live, or travel.

AlienVault®, Unified Security Management®, (USM), is used by hundreds of MSSPs around the world to create successful managed security and compliance services. AlienVault USM provides multiple security capabilities and continuously updated threat intelligence in one platform. It allows MSSPs to centralize threat detection, incident response and compliance management across both cloud and on-premises environments. AlienVault USM was designed to meet the needs of today's dynamic MSSP market. It is highly scalable and cost-effective and easy to deploy and maintain. It allows MSSPs to quickly grow their managed security service offerings to meet customer security goals and minimize their risk and expense.

Use SOAR (security orchestration automation and response) and risk-based vulnerability control to overcome threats and vulnerabilities. Say hello to a secure digital transformation. Smart workflows and context help you speed up incident response. MITRE ATT&CK can be used to investigate threats and close any gaps. Risk-based vulnerability management can be applied to your infrastructure and applications. Collaborative workspaces are a great way to manage IT risks and remediate them. With role-based dashboards, reporting and analytics, you can get an executive view of key metrics. Increase visibility into your security posture, team performance, and other key metrics. Security Operations groups key applications in scalable packages that can adapt to your changing needs. You can quickly identify and prioritize high-impact threats and assess your security status in real time. Collaboration workflows and repeatable processes in security, risk and IT allow you to respond faster.