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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Freevoice stands out as an all-encompassing business communication solution designed to boost the efficiency of organizations. It includes a sophisticated business phone system equipped with functionalities like user portals for internal messaging, comprehensive call management, text messaging, fax capabilities, and personalized call routing. The platform ensures connectivity through various devices, whether it be desk phones, softphones, or web browsers, and enhances local engagement by synchronizing your caller ID with the area code of the number being dialed. For call centers, Freevoice offers an array of features aimed at optimizing marketing strategies, supervising agents, and elevating the overall customer experience. Its toolkit encompasses auto-call distribution, call queuing, virtual hold options, agent portals, caller prioritization, and the ability to display local numbers. Additionally, the system is equipped with rich reporting and analytics, providing insights into agent performance, queue statistics, detailed call information, and visual wallboard displays. Furthermore, the predictive dialer function allows agents to initiate calls on multiple lines simultaneously, streamlining communication efforts even further.

Description

Empowering small business owners and entrepreneurs to maintain connections from any location is essential for modern success. Experience the freedom to choose between a local or toll-free virtual phone number, or simply port your existing number. Enjoy the benefits of text messaging without any unexpected charges or hidden fees. With this service, you can use your personal phone while communicating through a business Caller ID. Instantly receive both audio and text versions of your business voicemail to ensure that no message goes unnoticed. Impress your clients with a professional calling experience typically reserved for larger companies. You can assign extensions and share a common business number, allowing for greater collaboration. Break away from traditional desk phones and embrace mobile communication, enabling you to talk and text with customers while on the move. Seamlessly integrate your cell phone while traveling, your desk phone in the office, and your laptop for versatile connectivity. There’s no need to invest in an additional phone for business purposes; you can keep all your business calls, voicemails, texts, and contacts organized and separate. Set defined business hours to maintain a work-life balance while ensuring your personal number remains confidential. Access your account online via your laptop or desktop, allowing for convenient communication with clients and colleagues. This flexibility empowers you to work in a manner that suits your lifestyle, ensuring you can succeed wherever you are.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
Salesforce

Integrations

HubSpot CRM
Salesforce

Pricing Details

$5.90 per month
Free Trial
Free Version

Pricing Details

$19.99 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Freevoice

Country

United States

Website

www.freevoice.tech/

Vendor Details

Company Name

LinkedPhone

Country

India

Website

linkedphone.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

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