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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Free Caller Registry is an innovative platform created through a partnership between First Orion, Hiya, and Transaction Network Services to simplify the process of registering telephone numbers. This complimentary portal allows organizations that make legitimate outbound calls to submit their information just once through a unified, centralized system, which can affect calls to an estimated 200 million wireless customers in the United States. By registering their numbers, organizations can enhance their reputation, as the provided information is transmitted directly to the three Analytics Engines, which evaluate the data and communicate with the registrants. It is crucial to understand that this platform is designed exclusively for submissions made in good faith, based on a sincere belief that there are issues with mislabeling or call blocking. Moreover, while registering numbers may help address some concerns, it does not guarantee a resolution, since each Analytics Engine performs its own independent evaluation of the submissions received. As such, it remains vital for organizations to ensure that their submissions are accurate and justifiable to maximize their effectiveness in the registry.

Description

Link multiple phone numbers to your virtual line and ensure that you never overlook a call again. Empower your team to manage numerous calls simultaneously while enjoying a OneNumber system that includes welcome greetings via IVR and a customized experience featuring a virtual receptionist and self-service options. Incoming calls are routed directly to the appropriate department based on the choices made by callers in the IVR menu, enhancing efficiency. This system brings flexibility to how your team handles calls, as calls can be forwarded straight to your employees' personal phones. You can also keep tabs on your employees' performance, analyzing every customer interaction down to the last detail. Comprehensive reports on customer calls provide daily insights regarding agent activity and call metrics. Monitor your business communications and evaluate team efficiency with timely recordings of customer conversations. With the OneNumber system, calls directed to your virtual number are seamlessly forwarded to either your own mobile or your agents' devices, eliminating the need for them to remain tethered to their landline or office desk to respond to calls. This innovative approach enhances productivity and ensures that your team is always connected, regardless of their location.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger
Instagram
LinkedIn
Pinterest
Skype
Truecaller
WhatsApp
X (Twitter)
YouTube

Integrations

Facebook Messenger
Instagram
LinkedIn
Pinterest
Skype
Truecaller
WhatsApp
X (Twitter)
YouTube

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Free Caller Registry

Website

freecallerregistry.com/fcr/

Vendor Details

Company Name

Vasudev

Country

India

Website

www.vasudev.com

Product Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

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