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Description
Formbricks is a open-source survey software.
With Formbricks you can create link surveys like Typeform, website surveys like HotJar Ask and targeted in-app surveys.
You can gather ANY kind of feedback of ANY user segment at ANY point in the user journey. Really powerful!
Formbricks is used for:
- Pre-churn surveys (understand why users cancel)
- Onboarding segmentation (understand why users sign up)
- Product-Market Fit survey (what power users are missing)
- Fake Door Follow Ups (test feautres / value props)
- Feature Satisfaction (how easy is this feature)
- Marketing Attribution (how did you find out about us?)
- Sales Support (enrich user profiles)
- NPS, CES
etc...
But what is experience data worth in a silo? Not much!
- Use product analytics data to pre-segment user base
- Sync insights with CRMs, customer messaging tools, etc
Not conviced yet? Maybe this helps:
- Self-hosting in minutes (Docker)
- 100% control over your data (open-source)
- Customize / extend as you wish (open-source, you got it)
It's free to get started, what's stopping you? 🤓
Description
In today's world, it is crucial for brands to reveal their authentic humanity to customers, not merely through words but by taking meaningful actions that foster positive and delightful experiences. By acting thoughtfully and consistently, businesses can create an environment where informed decision-making becomes significantly more straightforward. Utilizing data from various sources allows for the integration and analysis of different datasets, helping to unveil deeper insights. Remember, your customers are not just statistics; they are real individuals with aspirations and feelings. Our goal is to help you connect with your customers on a personal level, enabling you to craft remarkable human experiences. HX Connect is a proactive initiative designed to pinpoint any challenges your customers face, highlight areas for enhancement, and acknowledge your successes. Furthermore, HX One consolidates all essential business information into a single, live, and interactive platform, making it even easier to make informed choices that drive your business forward. Embrace this opportunity to enhance customer relationships and elevate your brand presence.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Activepieces
Yes
Airtable
Yes
Elestio
Yes
Google Sheets
Yes
Leo
Yes
Make
Yes
Mazaal AI
Yes
Notion
Yes
Slack
Yes
Zapier
Yes
Integrations
Activepieces
No
Airtable
No
Elestio
No
Google Sheets
No
Leo
No
Make
No
Mazaal AI
No
Notion
No
Slack
No
Zapier
No
Pricing Details
$30 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Formbricks
Founded
2022
Country
Germany
Website
formbricks.com
Vendor Details
Company Name
Potentiate
Founded
1992
Country
Australia
Website
www.potentiate.com
Product Features
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
No