Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Expand your reach, enhance engagement, and elevate the user experience with the leading VoIP Softphone available in the market. This customizable white label VoIP Softphone, fortified with WebRTC technology, offers unmatched convenience and effortless connectivity. Enjoy high-definition quality voice and video calls, perfect for spontaneous meetings or scheduled business conferences alike. Receive timely push notifications that do not impact device performance, ensuring you're always informed while optimizing battery usage with this robust VoIP Softphone application. Synchronize your objectives and aspirations with the versatile features of our WebRTC Softphone, tailored to meet your needs and branding through our white label SIP Softphone solution. This level of customization empowers businesses to provide a unique communication experience while maintaining high-quality service standards.

Description

XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software. It provides many tools essential for your call center activities, in addition to Omnichannel modules. - IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors. - WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents. XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams
ASTPP
Amazon Lex
Chatdesk
Dialogflow
Facebook
Freshdesk
Freshsales
Google Chrome
Kamailio
Microsoft Dynamics 365
OpenSIPS
Plivo
ServiceNow
Sugar Sell
Telegram
Viber
Video RTC
WhatsApp
Zendesk

Integrations

Microsoft Teams
ASTPP
Amazon Lex
Chatdesk
Dialogflow
Facebook
Freshdesk
Freshsales
Google Chrome
Kamailio
Microsoft Dynamics 365
OpenSIPS
Plivo
ServiceNow
Sugar Sell
Telegram
Viber
Video RTC
WhatsApp
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fonimo

Founded

2022

Country

India

Website

fonimo.app/

Vendor Details

Company Name

Xenialab

Founded

2007

Country

Italy

Website

www.xcally.com

Product Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Alternatives

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Adore Infotech

Alternatives

uContact Reviews

uContact

net2phone