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support

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Description

Instead of traditional pre-purchase incentives, consumers can now view their CashBack eligibility throughout their shopping experience and choose how to redeem it after their purchase, with options including gift cards and cash, among others that will be introduced soon. This approach eliminates the outdated practice of applying generic discounts that compromise profit margins in favor of revenue. By offering enhanced values on gift cards to retain loyal customers, providing discounts to those who require them for conversion, and recuperating revenue from those who do not utilize the discounts, brands can effectively manage their sales strategies. Moreover, brands can replace conventional coupon offerings in their welcome series popups, emails, and SMS communications with CashBack incentives. Customers have the flexibility to redeem their CashBack either as cash through a Visa card or as a gift card for future purchases at the brand's store. Since not all customers redeem their CashBack, brands can reinvest the unclaimed amounts into more substantial offers, which ultimately helps to boost conversion rates and drive revenue growth. This innovative strategy not only attracts new customers but also enhances the shopping experience for existing ones.

Description

Built for showrooms where every shopper is worth a four-figure sale, Trakwell pairs AI-vision foot traffic counting with a CRM designed for furniture, mattress, appliance, jewelry and auto retailers. A traffic count alone doesn't tell you why sales were missed. Trakwell shows who walked in, which associate helped them, whether they bought, and what happened next. Managers get an accurate close rate, see which marketing drives real buyers, and have a follow-up list for everyone who left empty-handed. What's included: - Camera-based counting that filters out employees and treats a couple shopping together as a single opportunity - A visual up system (Photo Upboard) that rotates each new shopper to the next available associate - Automatic be-back records for shoppers who don't buy, ready for follow-up - Conversion rate, average sale and revenue per opportunity for every location and every salesperson, using your POS data - Goal tracking and coaching insights for the sales team - Connections to STORIS, Profitsystems, Furniture Wizard and Podium - Quarterly industry benchmarks drawn from more than 1,000 retailers Formerly DoorCounts, Trakwell has served over 2,000 businesses since 2014. Plans start at $150 per location each month.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Attentive Yes 
FROG No 
Furniture Wizard No 
HubSpot CRM No 
Lightspeed Retail No 
Podium DAW No 
RICS Software No 
STORIS No 
Salesforce No 
ServiceTitan No 
Shopify Yes 
alwaysAI No 

Integrations

Attentive No 
FROG Yes 
Furniture Wizard Yes 
HubSpot CRM Yes 
Lightspeed Retail Yes 
Podium DAW Yes 
RICS Software Yes 
STORIS Yes 
Salesforce Yes 
ServiceTitan Yes 
Shopify No 
alwaysAI Yes 

Pricing Details

$65 per month
Free Trial Yes 
Free Version No 

Pricing Details

$150/month/location
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fondue

Founded

2021

Country

United States

Website

www.getfondue.com

Vendor Details

Company Name

Trakwell.ai

Country

United States

Website

trakwell.ai/

Product Features

Product Features

Computer Vision

Blob Detection & Analysis No 
Building Tools No 
Image Processing Yes 
Multiple Image Type Support No 
Reporting / Analytics Integration Yes 
Smart Camera Integration Yes 

People Counting

API Yes 
Anonymous Counting No 
Benchmarking Yes 
Car Counting Yes 
Conversion Tracking Yes 
Data Export Yes 
Events Statistics No 
Heatmaps No 
Mood/Age/Gender Recognition No 
Motion Detection Yes 
Reporting / Analytics Yes 
Retail Counting Yes 
Staff Exclusion Yes 
WiFi Tracking No 
Zone / Area Monitoring Yes 

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