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ease
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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

FollowUp for email is a streamlined productivity tool designed to help you manage your conversations and tasks effectively, ensuring that nothing is overlooked. With just a single click, you can establish perfectly timed reminders that pop up at the top of your inbox exactly when you need them. You have the flexibility to choose when you'd like to be reminded, allowing you to put the matter aside until the designated time. Additionally, you can arrange follow-ups to guarantee that your discussions remain on track. If you receive a reply before your reminder, the follow-up will automatically cancel, saving you unnecessary notifications. You'll also receive real-time alerts when your contacts view your emails, enabling you to engage at the most opportune moments. Since email engagement tends to drop around 4:30 PM on Fridays, you can draft your messages whenever convenient and schedule them for optimal viewing. Furthermore, the FollowUp.cc button allows you to set reminders on any website, ensuring that important tasks related to specific webpages, online discussions, or social media profiles are not forgotten. This makes it easier than ever to maintain organization and prioritize your responsibilities.

Description

Effortlessly keep tabs on email activity with Email Tracking for Zendesk. This feature provides a detailed read receipt that specifies the exact date and time an email was opened, ensuring you have confirmation that it reached the right recipient. Furthermore, you can monitor how many times each email sent via Zendesk support has been accessed, including the earliest and latest access dates. In addition, the system allows for tracking link clicks within Zendesk emails. To enhance your responsiveness, consider enabling desktop notifications to receive timely alerts about important Zendesk emails. Activating these notifications ensures you are promptly informed when an email is opened, enabling you to follow up with customers at critical moments. This proactive approach can lead to quicker ticket resolution and higher levels of customer satisfaction. You always have the option to disable notifications if they become unnecessary.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Gmail Yes 
Google Chrome Yes 
Salesforce Yes 
Zendesk No 

Integrations

Gmail No 
Google Chrome No 
Salesforce No 
Zendesk Yes 

Pricing Details

$18 per month
Billed annually
Free Trial Yes 
Free Version No 

Pricing Details

$2/agent/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FollowUp.cc

Founded

2007

Country

United States

Website

followup.cc/

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

Email Tracking

A/B Testing No 
Audience Segmentation No 
Campaign Management No 
Event-Based Notifications No 
Location Tracking No 
Team Management No 

Product Features

Email Tracking

A/B Testing No 
Audience Segmentation No 
Campaign Management No 
Event-Based Notifications No 
Location Tracking No 
Team Management No 

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