Average Ratings 11 Ratings
Average Ratings 3 Ratings
Description
FlowShare is a Windows-native process documentation tool that runs locally in the background, recording every step you take across desktop applications, browser-based tools, and enterprise systems like SAP GUI, then delivers a detailed, step-by-step guide for completing the task. Focus on what matters instead of wasting time on documentation.
Get your staff trained on complex tasks and processes in hours, instead of days or weeks. Guides are easy to distribute, accurate, and look professional no matter who creates them, no manual screenshotting or writing required.
FlowShare's AI-powered assistant, FlowShare Assist, provides 24/7 instant help, guiding your end-users through troubleshooting and problem-solving independently.
The FlowShare Portal serves as a central knowledge hub, making solutions and step-by-step guides readily accessible, fostering continuous learning and collaboration across your team, no FlowShare installation required to browse.
7-day free trial, plans from €39/user/month. Learn more at getflowshare.com
Description
Userlane is a digital adoption platform that allows anyone to learn any software in a matter of minutes. Our interactive guidance technology and virtual assistant on-demand provide contextual and tailored support for software users. Our solution is suitable for both employee training and onboarding (enterprise digitization) and customer onboarding (software vendors). Our interactive, step-by-step guides guide users through any browser-based software in real time. This helps them to achieve their goals quickly. Userlane helps customers and employees get onboarded faster, reduces support tickets by up to 75%, and improves productivity and user satisfaction. Our DAP is the perfect solution for companies with distributed workforces who want to automate and scale their support and software training.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Confluence
Yes
ELO ECM Suite
Yes
Freshdesk
No
Google Analytics
No
Guru
Yes
HeyGen
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Jira
No
Jira Service Management
No
Integrations
Confluence
Yes
ELO ECM Suite
No
Freshdesk
Yes
Google Analytics
Yes
Guru
No
HeyGen
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Jira
Yes
Jira Service Management
Yes
Pricing Details
€39/month/user
39€/month or 450€/year, Floating Licensing possible for 10+ users, Free Version available with limited features and 7 day Free Trial for Professional Version
Free Trial
Yes
Free Version
Yes
Pricing Details
We offer customized modular plans based on users, solutions, deployment, and features. Every plan includes a dedicated customer success manager and solution architect, custom SLA, in-product or phone/email support, implementation plan + strategy consulting.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
miraminds GmbH
Founded
2016
Country
Germany
Website
getflowshare.com
Vendor Details
Company Name
Userlane
Founded
2015
Country
Germany
Website
www.userlane.com
Product Features
Digital Adoption Platforms
Audience Segmentation
No
Content Creation
Yes
Contextual Guidance
No
Data Validation
No
In-App Training
No
Launch Management
No
Multi-Language
Yes
Self Service Tools
Yes
Surveys & Feedback
No
User Onboarding
Yes
Document Generation
Batch Processing
No
Collaboration
No
Digital Signature
No
Interaction Tracking
No
Multiple Output Formats
Yes
Templates
Yes
Document Management
Access Controls
Yes
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
No
Document Archiving
Yes
Document Assembly
Yes
Document Capture
Yes
Document Conversion
Yes
Document Delivery
No
Document Indexing
No
Document Retention
Yes
Electronic Signature
No
Email Management
No
File Recovery
No
File Type Conversion
Yes
Forms Management
No
Full Text Search
No
Offline Access
Yes
Optical Character Recognition
No
Print Management
No
Version Control
Yes
Help Authoring Tools
Collaboration Tools
Yes
Content Library
Yes
Drag & Drop Editing
Yes
Image Library
Yes
Import HTML / Word
No
Multi-Format Output
Yes
Offline Editing
Yes
Preview Output
Yes
Screenshot Tool
Yes
Search
Yes
Templates
Yes
Text Editor / Word Processor
Yes
Translation Tools
Yes
Version Control
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
Yes
Collaboration Tools
No
Docs Web Hosting
Yes
Feedback Capture
No
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
No
Version Control
Yes
WYSIWIG Editor
No
Webhooks
No
reStructured Text Support
No
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
Yes
Customer Success
Account Alerts
No
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
No
Onboarding
Yes
Revenue Management
No
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No
Digital Adoption Platforms
Audience Segmentation
Yes
Content Creation
Yes
Contextual Guidance
Yes
Data Validation
Yes
In-App Training
Yes
Launch Management
Yes
Multi-Language
Yes
Self Service Tools
Yes
Surveys & Feedback
No
User Onboarding
Yes
Onboarding
Course Management
Yes
Document Management
Yes
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
Yes
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
Yes
Task Management
Yes
Tax Forms
No
Training Management
Yes
Training
Academic / Education
Yes
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
Yes
Built-in LMS
No
Certification Management
No
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
No
Simulation
No
Synchronous Learning
Yes
Training Companies
Yes
eCommerce
No