Average Ratings 11 Ratings

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

FlowShare is a Windows-native process documentation tool that runs locally in the background, recording every step you take across desktop applications, browser-based tools, and enterprise systems like SAP GUI, then delivers a detailed, step-by-step guide for completing the task. Focus on what matters instead of wasting time on documentation. Get your staff trained on complex tasks and processes in hours, instead of days or weeks. Guides are easy to distribute, accurate, and look professional no matter who creates them, no manual screenshotting or writing required. FlowShare's AI-powered assistant, FlowShare Assist, provides 24/7 instant help, guiding your end-users through troubleshooting and problem-solving independently. The FlowShare Portal serves as a central knowledge hub, making solutions and step-by-step guides readily accessible, fostering continuous learning and collaboration across your team, no FlowShare installation required to browse. 7-day free trial, plans from €39/user/month. Learn more at getflowshare.com

Description

Userlane is a digital adoption platform that allows anyone to learn any software in a matter of minutes. Our interactive guidance technology and virtual assistant on-demand provide contextual and tailored support for software users. Our solution is suitable for both employee training and onboarding (enterprise digitization) and customer onboarding (software vendors). Our interactive, step-by-step guides guide users through any browser-based software in real time. This helps them to achieve their goals quickly. Userlane helps customers and employees get onboarded faster, reduces support tickets by up to 75%, and improves productivity and user satisfaction. Our DAP is the perfect solution for companies with distributed workforces who want to automate and scale their support and software training.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Confluence
ELO ECM Suite
Freshdesk
Google Analytics
Guru
HeyGen
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Microsoft 365
Microsoft Dynamics 365
Nuggets
Obsidian
Oracle Fusion Cloud ERP
Salesforce
Synthesia
WordPress
Workday HCM
Zendesk

Integrations

Confluence
ELO ECM Suite
Freshdesk
Google Analytics
Guru
HeyGen
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Microsoft 365
Microsoft Dynamics 365
Nuggets
Obsidian
Oracle Fusion Cloud ERP
Salesforce
Synthesia
WordPress
Workday HCM
Zendesk

Pricing Details

€39/month/user
39€/month or 450€/year, Floating Licensing possible for 10+ users, Free Version available with limited features and 7 day Free Trial for Professional Version
Free Trial
Free Version

Pricing Details

We offer customized modular plans based on users, solutions, deployment, and features. Every plan includes a dedicated customer success manager and solution architect, custom SLA, in-product or phone/email support, implementation plan + strategy consulting.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

miraminds GmbH

Founded

2016

Country

Germany

Website

getflowshare.com

Vendor Details

Company Name

Userlane

Founded

2015

Country

Germany

Website

www.userlane.com

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Document Generation

Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Alternatives

Alternatives

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