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Average Ratings 0 Ratings

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ease
features
design
support

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Description

FlowRunner enables the execution of your Salesforce Screen Flows directly within Outlook and Gmail. As soon as users access an email, the appropriate records automatically appear based on the rules you set up. The flows are initiated with email context already filled in, eliminating the need for copy-pasting or switching between tabs. This way, your team can adhere to established processes without ever leaving their inboxes. Key Features - Screen Flows in the inbox: Execute any Screen Flow straight from Outlook or Gmail, with pre-filled inputs including sender, subject, and email content. - Smart record lookup: The necessary Salesforce records become visible the instant an email is opened, aligned with customizable rules for each team or user. - Admin control: Determine which users have access to specific Flows. - No new automation tool: FlowRunner operates using the Flows you have already created. If you know how to build a Screen Flow, you are already equipped to use FlowRunner effectively. - Works with your existing setup: Your standard and custom objects, validation rules, and business logic remain intact and unchanged. Additionally, this seamless integration allows for a smoother workflow experience across your organization.

Description

Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support. Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Gmail
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Salesforce
Shopify
Zapier

Integrations

Gmail
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Salesforce
Shopify
Zapier

Pricing Details

14 day free trial, $20/month
Free Trial
Free Version

Pricing Details

$10 per user/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FlowRunner

Founded

2025

Country

Netherlands

Website

flow-runner.com

Vendor Details

Company Name

Keeping.com

Founded

2019

Country

Brooklyn, NY

Website

www.keeping.com

Product Features

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

No Alternatives

Alternatives