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Description
Flooid's comprehensive commerce platform empowers retailers to engage with customers seamlessly and reliably, regardless of their shopping preferences or locations. The platform's inherent flexibility and scalability facilitate connections with top technology partners, creating an integrated commerce solution that enables businesses to swiftly adapt to changes, drive innovation, and maximize growth potential both now and in the future. It serves as a centralized hub for managing various data elements such as promotions, coupons, pricing, taxes, receipts, payments, and more. With a robust transaction framework and a unified data repository, Flooid ensures that there is complete consistency and precision across all customer interaction points, including POS systems, mobile devices, self-scan options, self-checkout kiosks, and any other customer or associate interfaces imaginable. Utilizing stateless services, Flooid offers truly adaptable composable commerce, allowing businesses the freedom to choose different front-end applications while the core services provided by Flooid act as the 'engine.' This innovative approach not only enhances the shopping experience but also positions retailers for sustained success in a rapidly evolving market landscape.
Description
MindTouch is a robust knowledge management solution powered by AI, aimed at improving customer self-service, assisting agents, and enhancing the overall customer experience. This platform allows businesses to create, manage, and distribute personalized, consistent content through multiple channels, such as websites, support portals, and CRM applications. Noteworthy features encompass advanced search functionality, tailored content delivery, access control mechanisms, and seamless integration with platforms such as Salesforce and ServiceNow. In addition to supporting content in multiple languages, it provides analytics tools to refine the effectiveness of the knowledge base. By serving as a centralized information hub, MindTouch significantly lowers support costs, boosts customer satisfaction, and enhances operational efficiency, ultimately leading to a more streamlined service experience for users. Its ability to adapt to various organizational needs makes it an invaluable asset for businesses striving to provide exceptional customer service.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
ACCEO Tender Retail
ACI Enterprise Payments Platform
Adyen
Aurus
Deliverect
Five9
Google Cloud Platform
IBM Cloud
Indent
Ingenico AXIUM
Integrations
ACCEO Tender Retail
ACI Enterprise Payments Platform
Adyen
Aurus
Deliverect
Five9
Google Cloud Platform
IBM Cloud
Indent
Ingenico AXIUM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Flooid
Country
United Kingdom
Website
www.flooid.com/us/platform/
Vendor Details
Company Name
MindTouch
Founded
2005
Country
United States
Website
www.mindtouch.com
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal