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Description
Our innovative platform for AI Chatbots and Voicebots enhances customer experience significantly. Floatbot stands out as one of the rare hybrid platforms available worldwide, enabling the swift creation of both Chatbot and Voicebot within mere hours. By leveraging this technology, you can automate up to 80% of your Call Center operations using our hybrid solutions. Not only does this improve your customer experience, but it also boosts your CSAT score. The Floatbot platform offers a unique feature where your voice translates into responsive interactions. With support for 10 languages and over 100 dialects, powered by 100,000 hours of voice training, our platform is designed for versatility. Users can easily craft personalized workflows for their Chatbot and Voicebot, thanks to Floatbot’s No-Code platform, which requires no programming skills to operate. This feature facilitates rapid development and deployment, complemented by an advanced bot-building tool that ensures a seamless experience for both developers and users alike. With Floatbot, the future of customer interaction is not just automated; it is also highly personalized and efficient.
Description
Our goal is to significantly improve customer experience through the provision of cutting-edge Voicebot Services. We aim to eliminate ineffective customer interactions that tarnish brand reputation. Our focus is on creating innovative omnichannel applications equipped with real-time analytics that can be accessed from any location. At Sovran, our unique dialogue engine powers voicebots capable of managing millions of incoming and outgoing calls. These advanced voicebots navigate intricate customer service conversations with a speed and accuracy in prototyping that is unparalleled in the market. We cater to complex needs across diverse sectors with our voicebot services, ensuring swift prototyping and enhanced tools that yield remarkable performance and automation, ultimately boosting customer satisfaction and positively influencing key performance indicators. The high degree of automation we provide makes our voicebot services particularly suitable for extensive deployments, such as first-line support in contact centers, allowing businesses to scale efficiently and effectively. By leveraging our technology, companies can transform their customer interactions into seamless and efficient experiences.
API Access
Has API
API Access
Has API
Integrations
QEval
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Floatbot
Country
United States
Website
floatbot.ai
Vendor Details
Company Name
Sovran
Country
United Kingdom
Website
www.sovranai.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant