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Average Ratings 4 Ratings
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Description
Flai is a cutting-edge AI communication platform tailored specifically for car dealerships, enabling them to respond to customer inquiries around the clock and across various channels, mimicking the expertise of their top salespeople. While the best employees excel at converting opportunities into appointments, their availability is limited; Flai fills this gap by managing calls, SMS, and emails, ensuring dealerships never miss a call and can engage with existing customers effectively. This innovative tool not only helps convert recalls into scheduled appointments but also allows for immediate follow-up with leads, captures potential customers outside of business hours, and revitalizes dormant leads. In the service department, Flai guarantees that every call is answered, appointments are organized, and customer identities are recognized upon calling, while also facilitating automatic outreach for routine maintenance and highlighting open recalls. For sales, Flai performs lead follow-ups just like an exceptional representative would, checks inventory for accurate responses, notifies the team when human involvement is necessary, and seamlessly integrates new leads into the CRM system. Overall, Flai empowers dealerships to enhance their operational efficiency and customer engagement significantly.
Description
Automotive software made for dealerships…
Meet Volie. The #1 BDC Engine that allows you to rethink the way you manage customer communications for sales and service BDC’s. The only BDC platform made specifically for automotive. Volie provides the 3 things your BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management. Our mission is to deliver software people love to use that makes it easy to communicate with their customers. In addition to having great software, our customer success team helps make it easy to use. Our dedicated account manager will be there every day to help your business prosper.
API Access
Has API
API Access
Has API
Integrations
VinSolutions Connect CRM
Xtime
AWS Cloud Development Kit (CDK)
AlertMiner
CDK Global
Dealer-FX
DriveCentric
ERA-IGNITE
ProMax Unlimited
Tekion
Integrations
VinSolutions Connect CRM
Xtime
AWS Cloud Development Kit (CDK)
AlertMiner
CDK Global
Dealer-FX
DriveCentric
ERA-IGNITE
ProMax Unlimited
Tekion
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Flai
Country
United States
Website
www.useflai.com
Vendor Details
Company Name
Volie
Founded
2017
Country
United States
Website
www.volie.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
