Average Ratings 3 Ratings
Average Ratings 1 Rating
Description
Fixably is web-based repair management software that helps streamline the service workflow to save time and cost for every repair.
The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience.
We know this because we are service professionals and we built Fixably to automate all non-repair tasks.
- We help technicians manage repairs more efficiently so they can spend more time on technical tasks. Every technician gets the advantage of what we have learned from over a million repairs logged on Fixably.
- As a business owner, Fixably gives you performance and financial control. Benefit from automating 80% of process work and granular data management.
- Fixably ensures a hassle-free end-to-end customer experience that is the result of integrated customer communication.
Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers. The integration eliminates the need to switch between software while managing a repair. You can create repairs, order parts, find and read articles, or get clear instructions and assistance from the Fixably interface.
Description
RepairDesk, a modern management software for repair shops, automates operations in single-store businesses, multi-store businesses, franchises, and mail-in repair depots. This highly customizable software is used by many industries including cell phones, computers, drones, watches & jewelry, shoes, small engines, and more. RepairDesk is a powerful software that allows you to track repair jobs, manage stock, order stock and streamline your repair store's operations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
QuickBooks Online
Yes
Stripe
Yes
Tyro EFTPOS
Yes
Google Maps
Yes
Mailchimp
No
Moneris
Yes
PayPal
No
QuickBooks Online Advanced
No
Slack
Yes
Square Appointments
No
Integrations
QuickBooks Online
Yes
Stripe
Yes
Tyro EFTPOS
Yes
Google Maps
No
Mailchimp
Yes
Moneris
No
PayPal
Yes
QuickBooks Online Advanced
Yes
Slack
No
Square Appointments
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99.00/month/user
Lite +
1 User Account
75 tickets & invoices per month
1 User Account
75 tickets & invoices per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fixably
Founded
2015
Country
Finland
Website
fixably.com
Vendor Details
Company Name
RepairDesk
Founded
2014
Country
United States
Website
www.repairdesk.co
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
Yes
Point of Sale
Barcode Scanning
Yes
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
Yes
Gift Card Management
No
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
No
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
Yes
Repair Tracking
Yes
Work Order Management
Yes
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
No
Routing
Yes
Scheduling
Yes
Task Management
Yes
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
Yes
Call Reminders
No
Email Reminders
Yes
Online Booking
Yes
Payment Reminders
Yes
Recurring Appointments
Yes
Rescheduling
Yes
SMS Messaging
Yes
Two-Way Messaging
Yes
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
Yes
Customizable Branding
Yes
Document Storage
No
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
HVAC
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
No
Maintenance Scheduling
Yes
Mobile Access
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Jewelry Store Management
Appraisal Management
No
Commission Management
Yes
Consignments
No
Customer Purchase History
No
Jewelry Design
No
Marketing Management
Yes
Multi-Store Management
Yes
Pricing Management
Yes
Repair Tracking
Yes
Supplier Management
Yes
Wholesaler Management
Yes
Point of Sale
Barcode Scanning
Yes
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Restaurant POS
Yes
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
Yes
Repair Tracking
Yes
Work Order Management
Yes