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Description
FiveStarPing offers an effortless solution for tradespeople and small service businesses to gather reviews from platforms such as Google, Yelp, Facebook, and Trustpilot. By simply inputting a customer's name and phone number, they receive a review request in their preferred language, with options available in 30 different languages. Requests can be sent through SMS, email, or by utilizing a scannable QR code.
Additionally, the negative review interceptor proactively addresses dissatisfied customers before they share their feedback publicly, ensuring that their concerns are directed to you privately for resolution.
The free plan allows for five requests per month via email only, includes QR code functionality, the negative interceptor feature, and access to all 30 languages, with no credit card needed. Meanwhile, the Pro plan is available for $15 per month and includes unlimited requests, SMS options, automated follow-ups, and an analytics dashboard for performance tracking.
There are no contracts involved, and you can cancel your subscription at any time without hassle, making it a flexible choice for your business needs.
Description
ReviewBot’s real-time review monitoring allows you to stay updated on customer feedback, ensuring you never overlook important insights. You can effortlessly receive reviews through platforms like Slack, Zendesk, email, or any other tools your team already uses. ReviewBot thoroughly scans customer feedback across various platforms, including the iOS App Store, Mac App Store, Google Play, Google My Business, Yelp, and Amazon globally. With user-friendly features such as filtering by star ratings, you can tailor notifications to fit your preferences. There’s no need to navigate multiple app stores or keep an eye on yet another dashboard. ReviewBot seamlessly integrates with platforms like Slack, Microsoft Teams, and Zendesk, allowing you to maintain focus on your existing workflow. By consolidating all reviews and reports in one accessible place, you can respond quickly and strategically. This proactive approach helps to safeguard your ratings and prevents potential customers from being deterred due to unresolved issues with your app or service. Additionally, ReviewBot provides a direct link for each review, enabling you to respond promptly within the app itself, streamlining your customer engagement process. This comprehensive tool empowers businesses to enhance their reputation while efficiently managing customer interactions.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Amazon
App Store
Google Business Profile
Google Play
Microsoft Teams
Slack
Yelp
Zendesk
Integrations
Amazon
App Store
Google Business Profile
Google Play
Microsoft Teams
Slack
Yelp
Zendesk
Pricing Details
$15/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
JRK Digital
Website
thejrkdigital.com
Vendor Details
Company Name
ReviewBot
Founded
2016
Country
United States
Website
reviewbot.io
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Alternatives
No Alternatives