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Description
FiveStarPing provides a seamless way for tradespeople and small service enterprises to collect reviews from various platforms, including Google, Yelp, Facebook, and Trustpilot. Users can easily generate a review request by entering a customer's name and phone number, which will then be sent in the customer's chosen language, with support for 30 different languages. The requests can be dispatched through SMS, email, or by employing a QR code that customers can scan.
The complimentary plan allows for five review requests each month via email, includes QR code functionality, and access to all available languages, with no credit card required to sign up. On the other hand, the Pro plan, priced at $15 per month, offers unlimited requests, SMS capabilities, automated follow-ups, and an analytics dashboard to help monitor and assess performance.
With no contractual obligations, you can effortlessly cancel your subscription whenever you wish, providing a convenient and adaptable option for your business requirements. This flexibility allows you to choose the plan that best suits your operational needs without any long-term commitments.
Description
Monact enables businesses to gather customer feedback and reviews by utilizing a QR code featured on a card inserted inside the customer's order packaging. By creating a concise survey, downloading a print-ready PDF, and placing the card within the shipment, sellers can prompt buyers to scan the code while the box is still open, allowing them to respond to questions before being directed to a screen that showcases various review platforms. The responses and scanning activity are then compiled and presented on a dashboard as customers open their orders.
This service is specifically tailored for sellers on Amazon, Etsy, eBay, and Shopify who lack the capacity to email their customers directly; thus, the card inside the package serves as their sole communication channel. Each campaign can either be structured as a survey—featuring scoring, multiple choice, or open-ended questions displayed one at a time—or as a direct reviews campaign that takes buyers straight to their preferred review sites, with the flexibility to alternate between formats without the need for reprinting. Notably, Monact does not restrict reviews based on responses; every customer accesses the same concluding screen regardless of their feedback. Additionally, data responses can be exported in CSV format, and a free plan is available, which includes the first 250 printed cards for those who opt for a paid subscription. Moreover, this innovative approach fosters genuine customer engagement and enhances the overall purchasing experience.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$15/month/user
Free to start, no credit card required. The Free plan includes 5 review requests per month. Pro is a flat $15/month or $119/year, priced per business, not per seat, with no contract and cancel anytime. Pro unlocks unlimited requests, SMS sending, bulk send, analytics, automatic follow-ups, custom message templates, and removes FiveStarPing branding. Billing available in USD, EUR, GBP, and PLN.
Free Trial
Free Version
Pricing Details
£39/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
JRK Digital
Website
thefivestarping.com
Vendor Details
Company Name
Monact (Thrilla Digital LTD)
Founded
2026
Country
United Kingdom
Website
monact.co
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label