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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The interactive dashboard offers a comprehensive view of daily and monthly metrics such as sales, expenses, inquiries, free trial details, income, daily collections, and much more. The free trial management feature enables you to oversee users on trial, with functionalities to send email and SMS notifications for trials that are about to expire or have already expired. Additionally, you can create follow-up dates for inquiries, and Fitness N U allows you to generate and manage unlimited follow-ups for each inquiry. Keeping track of customer attendance is made easy, as the system can automatically sync attendance records using biometric data and notify you via SMS about absentees. You also have the ability to monitor present and absent members, while customizing reminders for renewals, outstanding payments, and inquiries. Fitness N U has introduced a more automated and flexible approach for following up with customers, enhancing your engagement strategies. Furthermore, the software permits the creation of unlimited employee logins, enabling you to assign various responsibilities, which facilitates the tracking of audit logs for each login. This ensures that every action taken within the system is recorded and can be reviewed for accountability and transparency.

Description

Welcome to the hub of a versatile open source trouble ticket system. You can implement this CGI script on your website to manage everything from bug tracking and customer support to project oversight and task management. Submitting a trouble ticket has never been simpler, as it can be done through a straightforward web form. The help desk software efficiently assigns a unique identifier to each service request and securely stores it in the database. This solution is designed for scalability; you can start with a simple text database and seamlessly upgrade to robust MySQL or Microsoft SQL Server as your requirements expand. In today's fast-paced environment, a mere "thank you for your interest" is insufficient. Reassure your customers that you have a well-defined workflow in place, ensuring that no inquiry is overlooked. The Trouble Ticket Express software generates clear, step-by-step instructions for submitting follow-up messages and tracking the progress of tickets. Furthermore, it sends out email notifications to all service operators, alerting them to new customer inquiries and ensuring prompt responses. With this system, you can enhance your customer support experience while maintaining organization and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RootCode Technologies

Founded

2017

Country

India

Website

fitnessnu.in

Vendor Details

Company Name

Rush Project

Website

www.troubleticketexpress.com

Product Features

Fitness

Attendance Tracking Yes 
Billing & Invoicing Yes 
Check-In Manager No 
Class Management No 
Contract Management No 
Employee Management No 
Event Management Yes 
Inventory Management No 
Marketing Management Yes 
Membership Management Yes 
Point of Sale (POS) No 
Reservations Management No 

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management No 

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