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Description
The interactive dashboard offers a comprehensive view of daily and monthly metrics such as sales, expenses, inquiries, free trial details, income, daily collections, and much more. The free trial management feature enables you to oversee users on trial, with functionalities to send email and SMS notifications for trials that are about to expire or have already expired. Additionally, you can create follow-up dates for inquiries, and Fitness N U allows you to generate and manage unlimited follow-ups for each inquiry. Keeping track of customer attendance is made easy, as the system can automatically sync attendance records using biometric data and notify you via SMS about absentees. You also have the ability to monitor present and absent members, while customizing reminders for renewals, outstanding payments, and inquiries. Fitness N U has introduced a more automated and flexible approach for following up with customers, enhancing your engagement strategies. Furthermore, the software permits the creation of unlimited employee logins, enabling you to assign various responsibilities, which facilitates the tracking of audit logs for each login. This ensures that every action taken within the system is recorded and can be reviewed for accountability and transparency.
Description
Welcome to the hub of a versatile open source trouble ticket system. You can implement this CGI script on your website to manage everything from bug tracking and customer support to project oversight and task management. Submitting a trouble ticket has never been simpler, as it can be done through a straightforward web form. The help desk software efficiently assigns a unique identifier to each service request and securely stores it in the database. This solution is designed for scalability; you can start with a simple text database and seamlessly upgrade to robust MySQL or Microsoft SQL Server as your requirements expand. In today's fast-paced environment, a mere "thank you for your interest" is insufficient. Reassure your customers that you have a well-defined workflow in place, ensuring that no inquiry is overlooked. The Trouble Ticket Express software generates clear, step-by-step instructions for submitting follow-up messages and tracking the progress of tickets. Furthermore, it sends out email notifications to all service operators, alerting them to new customer inquiries and ensuring prompt responses. With this system, you can enhance your customer support experience while maintaining organization and efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RootCode Technologies
Founded
2017
Country
India
Website
fitnessnu.in
Vendor Details
Company Name
Rush Project
Website
www.troubleticketexpress.com
Product Features
Fitness
Attendance Tracking
Yes
Billing & Invoicing
Yes
Check-In Manager
No
Class Management
No
Contract Management
No
Employee Management
No
Event Management
Yes
Inventory Management
No
Marketing Management
Yes
Membership Management
Yes
Point of Sale (POS)
No
Reservations Management
No
Product Features
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
No
Project Management
Yes
Recurring Issues
No
Scheduling
No
Task Management
No