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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Engagement AdvantageSM from Fiserv provides a comprehensive solution that allows your business to present the billing and payment options that your customers are looking for, enhance engagement to foster growth, and improve your competitive edge in customer experience. In today’s market, individuals anticipate tailored interactions and easy choices in every encounter. Cater to their varied preferences and efficiently compete on customer experience by leveraging innovative technologies and expertise, all while avoiding unnecessary costs and complications in your operations. There are multiple methods to distribute bills and numerous ways to connect with the recipients of those bills. Regardless of the delivery method, customers dedicate considerable time to reviewing their monthly bills; our findings indicate that, on average, individuals spend around two to four minutes per paper bill, and somewhat less on electronic versions. By utilizing highly personalized and branded bills, businesses can engage customers effectively, enable cross-selling opportunities, and ensure a seamless experience across various channels, ultimately leading to stronger customer relationships. This approach not only meets customer expectations but also supports sustainable business growth.

Description

Genasys is a modern cloud-based, end-to-end insurance administration platform crafted to enhance agility, connectivity, and operational effectiveness. With an open architecture featuring over 450 API endpoints, it effortlessly integrates with external systems, creating a unified source of truth for policies, claims, and billing. This platform equips insurers, managing general agents, and brokers with the ability to configure without coding, automate workflows, and utilize powerful reporting capabilities. It facilitates swift product introductions and accommodates intricate operational structures, all while maintaining compliance, traceability, and a focus on customer experience. Furthermore, Genasys stands out by allowing users to tailor the system to their specific needs, ensuring that they can adapt to evolving industry demands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ARGO
AXIOM
Allegro Lending Suite
Assure Security
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Experian Data Sources
Flowgear
HubSpot CRM
Kinective Bridge
Microsoft Power BI
Paylocity
Sage Payment Solutions
Salesforce
Stripe
VGS Platform
Worldpay
Xtract Data Automation Suite (XDAS)

Integrations

ARGO
AXIOM
Allegro Lending Suite
Assure Security
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Experian Data Sources
Flowgear
HubSpot CRM
Kinective Bridge
Microsoft Power BI
Paylocity
Sage Payment Solutions
Salesforce
Stripe
VGS Platform
Worldpay
Xtract Data Automation Suite (XDAS)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Pricing that scales with business volumes.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fiserv

Founded

1984

Country

United States

Website

www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html

Vendor Details

Company Name

Genasys Technologies UK Ltd

Country

United Kingdom

Website

www.genasystech.com

Product Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Product Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

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