Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Fireside Federal serves as a robust constituent relationship management solution specifically tailored for Capitol Hill, equipping elected officials with tools to improve communication and foster engagement with their constituents. This platform boasts an automated mailroom powered by AI, which efficiently prioritizes incoming emails according to both content and urgency, while also offering suggested response templates to simplify the correspondence process. It retains comprehensive records of constituents, documenting all interactions and survey feedback, which allows for a complete understanding of each person's relationship with the office. Additionally, Fireside Federal features a user-friendly drag-and-drop editor for crafting newsletters, press releases, and SMS communications, along with audience targeting tools and mobile-friendly templates that enhance outreach effectiveness. Furthermore, the platform actively tracks remarks made by members during congressional hearings or floor sessions, ensuring that transcripts are uploaded within an hour, allowing staff to promptly access and reference important statements. By providing these innovative tools, Fireside Federal aims to strengthen the connection between elected officials and the communities they serve.

Description

Open Point is a connected platform for community engagement and stakeholder relationship management. It helps organizations gather feedback, understand stakeholder perspectives, surface insights, and take action across complex projects. The platform combines public participation tools with relationship management capabilities so community voices and stakeholder records are not managed in separate systems. Teams can use Open Point to collect surveys, map-based comments, quick polls, questions, budget preferences, ideas, stories, multimedia responses, discussions, and forum activity. Its stakeholder relationship management tools help organizations understand every stakeholder, maintain governance, support compliance, and reduce project risk. Open Point is built for industries where trust, transparency, and public participation are essential, including local government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. The platform helps teams move from input to insight to impact by organizing engagement data and making it easier to identify what matters. It also supports safer and more constructive participation through tools such as intelligent moderation and official response channels. Open Point gives organizations a unified way to engage communities, manage stakeholder relationships, and deliver projects with greater confidence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Social Point

Integrations

Social Point

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fireside

Founded

2001

Country

United States

Website

www.fireside21.com/products/fireside-federal/

Vendor Details

Company Name

Open Point

Founded

2005

Country

Australia

Website

www.openpoint.com

Product Features

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Stakeholder Relationship Management

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

Alternatives

Alternatives

EngagementHQ Reviews

EngagementHQ

Granicus
Intranet Quorum Reviews

Intranet Quorum

Leidos Digital Solutions
Darzin Reviews

Darzin

Darzin Software