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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FireScope’s Service Performance Manager (SPM) effectively identifies and tracks your essential IT infrastructure and services, compiling valuable intelligence on both assets and service performance to ensure that your vital applications and services operate at their best. It enables you to keep a close eye on asset capacity and performance, helping to prevent any potential service interruptions. By aligning IT asset management with business goals, you can pinpoint risks and understand their implications for the business. Additionally, it provides comprehensive monitoring of network devices, performance metrics, and response times. The virtual FireScope Collector can be downloaded to monitor all assets by listening to network flows. You can monitor Operating Systems without agents or leverage FireScope’s efficient lightweight agents for enhanced functionality. Visualize service performance through both pre-configured and customizable dashboards, as well as Service Level Agreement (SLA) reports. Manage alerts related to performance and availability seamlessly, and enjoy straightforward integration with your Configuration Management Database (CMDB) and IT Service Management tools. This holistic approach ensures that you maintain a robust and responsive IT environment.

Description

vScope is designed to assist IT departments in visualizing critical information for those who require it the most. By leveraging the leading inventory software for IT reporting, vScope enables organizations to operate more intelligently, swiftly, and efficiently. It provides your entire team with equal access to updated and pertinent data regarding the IT landscape. Our solution is suitable for businesses across various industries, from small startups to large enterprises, aiming to simplify collaboration and information sharing throughout the organization. With built-in IT reports, vScope delivers immediate value, placing essential documents like server documentation, IP plans, CMDBs, and user audits right at your fingertips. Our dedicated customer success team is there to support you throughout your journey, offering assistance from installation and onboarding to ongoing consultation and training. With our unlimited support, we are committed to ensuring that every customer maximizes their experience with vScope. Additionally, you have the flexibility to enhance the built-in content, data enrichment, and templates with personalized rules, tags, and annotations, tailoring the software to fit your unique needs. This adaptability allows teams to continuously improve their processes and stay ahead in the fast-evolving IT landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FireScope

Founded

2006

Country

United States

Website

www.firescope.com/products/spm/

Vendor Details

Company Name

InfraSight Labs

Founded

2010

Country

Sweden

Website

www.infrasightlabs.com

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Product Features

Data Governance

Access Control No 
Data Discovery Yes 
Data Mapping Yes 
Data Profiling No 
Deletion Management Yes 
Email Management No 
Policy Management Yes 
Process Management Yes 
Roles Management No 
Storage Management Yes 

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