Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FireScope’s Service Performance Manager (SPM) effectively identifies and tracks your essential IT infrastructure and services, compiling valuable intelligence on both assets and service performance to ensure that your vital applications and services operate at their best. It enables you to keep a close eye on asset capacity and performance, helping to prevent any potential service interruptions. By aligning IT asset management with business goals, you can pinpoint risks and understand their implications for the business. Additionally, it provides comprehensive monitoring of network devices, performance metrics, and response times. The virtual FireScope Collector can be downloaded to monitor all assets by listening to network flows. You can monitor Operating Systems without agents or leverage FireScope’s efficient lightweight agents for enhanced functionality. Visualize service performance through both pre-configured and customizable dashboards, as well as Service Level Agreement (SLA) reports. Manage alerts related to performance and availability seamlessly, and enjoy straightforward integration with your Configuration Management Database (CMDB) and IT Service Management tools. This holistic approach ensures that you maintain a robust and responsive IT environment.
Description
With a single platform, you can oversee your entire system, encompassing infrastructure, network, applications, and cloud services. You have access to a library of over 1500 ready-to-use service templates. In under 15 minutes, you can set up the ServiceNav Box and automatically identify the devices connected to your network. There’s no disruption to your IT environment, as ServiceNav operates without agents and utilizes certified product APIs. If you’re accustomed to Nagios, you can easily repurpose your existing collection programs and enhance the functionality of ServiceNav. Have a large number of devices to integrate? You can take advantage of the configuration import features. So, why not take the initiative? ServiceNav’s IT monitoring software empowers you to proactively manage all potential availability and performance challenges across your IT landscape, including infrastructure, applications, and networks. Beyond being just an IT monitoring tool, it also serves as a powerful communication aid, featuring user-friendly reports and dashboards that simplify data interpretation for all stakeholders. This comprehensive approach ensures you maintain effective oversight and responsiveness in your IT operations.
API Access
Has API
No
API Access
Has API
No
Integrations
3rdRisk
No
Aurascape
No
DNSWatch
No
Ekara
No
GLPI
No
ThreatSync
No
iTop
No
Integrations
3rdRisk
Yes
Aurascape
Yes
DNSWatch
Yes
Ekara
Yes
GLPI
Yes
ThreatSync
Yes
iTop
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
FireScope
Founded
2006
Country
United States
Website
www.firescope.com/products/spm/
Vendor Details
Company Name
Coservit
Founded
2006
Country
France
Website
servicenav.coservit.com/en/
Product Features
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
IT Infrastructure Monitoring
Alerts / Notifications
No
Application Monitoring
No
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
No
Data Movement Monitoring
No
Health Monitoring
No
Multi-Platform Support
No
Performance Monitoring
No
Point-in-Time Visibility
No
Reporting / Analytics
No
Virtual Machine Monitoring
No
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
No
Resource Management
No
SLA Monitoring
No
Server Monitoring
No
Uptime Monitoring
No
Web Traffic Reporting
No
Product Features
IT Management
Capacity Monitoring
Yes
Compliance Management
No
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
No
License Management
Yes
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
No