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Description
FireScope’s Service Performance Manager (SPM) effectively identifies and tracks your essential IT infrastructure and services, compiling valuable intelligence on both assets and service performance to ensure that your vital applications and services operate at their best. It enables you to keep a close eye on asset capacity and performance, helping to prevent any potential service interruptions. By aligning IT asset management with business goals, you can pinpoint risks and understand their implications for the business. Additionally, it provides comprehensive monitoring of network devices, performance metrics, and response times. The virtual FireScope Collector can be downloaded to monitor all assets by listening to network flows. You can monitor Operating Systems without agents or leverage FireScope’s efficient lightweight agents for enhanced functionality. Visualize service performance through both pre-configured and customizable dashboards, as well as Service Level Agreement (SLA) reports. Manage alerts related to performance and availability seamlessly, and enjoy straightforward integration with your Configuration Management Database (CMDB) and IT Service Management tools. This holistic approach ensures that you maintain a robust and responsive IT environment.
Description
With a single platform, you can oversee your entire system, encompassing infrastructure, network, applications, and cloud services. You have access to a library of over 1500 ready-to-use service templates. In under 15 minutes, you can set up the ServiceNav Box and automatically identify the devices connected to your network. There’s no disruption to your IT environment, as ServiceNav operates without agents and utilizes certified product APIs. If you’re accustomed to Nagios, you can easily repurpose your existing collection programs and enhance the functionality of ServiceNav. Have a large number of devices to integrate? You can take advantage of the configuration import features. So, why not take the initiative? ServiceNav’s IT monitoring software empowers you to proactively manage all potential availability and performance challenges across your IT landscape, including infrastructure, applications, and networks. Beyond being just an IT monitoring tool, it also serves as a powerful communication aid, featuring user-friendly reports and dashboards that simplify data interpretation for all stakeholders. This comprehensive approach ensures you maintain effective oversight and responsiveness in your IT operations.
API Access
Has API
API Access
Has API
Integrations
3rdRisk
Aurascape
DNSWatch
Ekara
GLPI
ThreatSync
iTop
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FireScope
Founded
2006
Country
United States
Website
www.firescope.com/products/spm/
Vendor Details
Company Name
Coservit
Founded
2006
Country
France
Website
servicenav.coservit.com/en/
Product Features
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring