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Description

FireHydrant stands out as the sole all-encompassing platform for incident management, enabling organizations to establish uniformity throughout the entire incident response process, which helps in resolving issues more swiftly. Serving as the go-to incident management solution for businesses grappling with intricate systems, FireHydrant equips developers with the tools needed to swiftly address, learn from, and mitigate incidents, allowing them to prioritize essential tasks like maintaining seamless business operations and ensuring customer satisfaction. Our commitment lies in developing technology that thoughtfully transforms the incident management landscape, setting a new benchmark for how companies approach reliability. By streamlining and eliminating cumbersome manual procedures, we aspire to create an intuitive, straightforward, and enjoyable platform for users. Organizations of all sizes can achieve consistency in their incident response lifecycle with FireHydrant, while the integration capabilities further enhance runbook automation, propelling teams toward greater efficiency. Ultimately, our aim is to empower teams to respond to incidents not just faster, but smarter.

Description

The FirePlan suite of software solutions is an economical option tailored specifically for Fire Departments. This software serves as a budget-friendly approach to meet your records management needs effectively. Since its inception in 1999, the software modules have transformed into a robust system for tracking essential information necessary for the efficient management of your Department. Numerous fire departments choose to combine our attendance tracking module with the NFIRS Incident Reporting module to ensure comprehensive event documentation. FirePlan Software offers applications for Service Awards Programs (LOSAP), NFIRS 5 (Incident Reporting), SCBA Records Management, Attendance Tracking, Inventory Control, Membership Records, and various custom solutions. Each module comes equipped with standard reporting features, and users have access to a customizable report writer or SQL options. Furthermore, we can tailor each application to fit the specific needs of your Fire Department, or we can create a brand-new solution to address your unique requirements. Our commitment to adaptability ensures that your department will always have the tools necessary for effective management.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X Yes 
AWS CloudTrail Yes 
GitHub Yes 
IsDown Yes 
Jira Yes 
Kubernetes Yes 
Okta Yes 
Opsgenie Yes 
PagerDuty Yes 
Shortcut Yes 
Slack Yes 
Splunk On-Call Yes 
Statuspage Yes 
TierZero Yes 
Zoom Yes 

Integrations

5X No 
AWS CloudTrail No 
GitHub No 
IsDown No 
Jira No 
Kubernetes No 
Okta No 
Opsgenie No 
PagerDuty No 
Shortcut No 
Slack No 
Splunk On-Call No 
Statuspage No 
TierZero No 
Zoom No 

Pricing Details

$20 per user
Billed annually
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FireHydrant

Founded

2018

Country

United States

Website

firehydrant.io

Vendor Details

Company Name

Saturn Software Systems

Founded

1999

Country

United States

Website

www.fireplan.net

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking Yes 
Event Calendar Yes 
Facility Pre-planning Data Yes 
In-Vehicle Navigation Yes 
Incident Response Checklists Yes 
Pictometry Imagery No 
Scheduling Yes 
Search No 

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