Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Howdy Design, development, and the best jokes... We've got It All. FireHawk pushes our knowledge and experience to quickly move forward for our clients and ourselves. This is OUR difference. We keep moving forward, learning and growing to be better developers, better people, and a better company. What can we do to help you? We are your one-stop shop! We can help you bring your app idea to life, reinvent the way that you do business, and every social media campaign and website in between. Client Relationship Management. Our CRM is a platform that can transform any business, regardless of industry or stage. Ask for a demo! Design & Development. We can help you create beautiful solutions to creative problems, whether it's a new app, a stunning website, or rebranding. Marketing & Consulting Our experts are available to help you transform your business by providing professional feedback
Description
GroHawk leverages NPS, CSAT, and CES metrics to gauge current customer sentiment regarding your brand. Are your employees and customers poised to resume business interactions with you? What improvements would they desire? If you need a solution for collecting customer information for Track & Trace, you can survey your employees to gauge their feelings about your new protocols as they return to work. Engage with your customers to grasp their concerns as they start shopping with you again. By gathering customer information, you can ensure compliance with government regulations while reopening your business. GroHawk comes equipped with industry-specific survey questions designed by top retail experts. You can also supplement core surveys with your own unique questions to gather feedback on various aspects of your offerings. The system generates multiple report formats, providing you with detailed insights for a deeper understanding of customer behavior and preferences. Additionally, leveraging this data can lead to informed decision-making that enhances customer satisfaction and loyalty.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Dropbox
Yes
Google
Yes
MYOB AccountRight
Yes
MYOB Acumatica
Yes
QuickBooks Desktop Pro
Yes
QuickBooks Online
Yes
Slack
Yes
WordPress
Yes
Xero
Yes
Zapier
Yes
Integrations
Dropbox
No
Google
No
MYOB AccountRight
No
MYOB Acumatica
No
QuickBooks Desktop Pro
No
QuickBooks Online
No
Slack
No
WordPress
No
Xero
No
Zapier
No
Pricing Details
$49 per user, per month
For Funeral Homes we charge per At-Need or Pre-Need case at $21 per case and $5 per case for everything else like a burial, coroners transfer or headstone.
Free Trial
No
Free Version
No
Pricing Details
$35 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FireHawk Systems Pty Ltd
Founded
2017
Country
Australia
Website
firehawkfunerals.com
Vendor Details
Company Name
GroHawk
Founded
2017
Country
United Kingdom
Website
www.grohawk.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
Yes
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No