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Description

Findable is an innovative platform that leverages AI technology to enhance property management. By utilizing our advanced automation tools, facility managers can effectively maintain compliance, mitigate risks, reduce expenses, and create more profitable buildings. The management of your building's documentation directly impacts the overall value of your property. With AI at its core, Findable automatically organizes your documents and utilizes the data to assist facility managers in increasing property value through efficient task management. This platform empowers your facility managers with the necessary tools to ensure compliance, promote sustainability, and enhance profitability in your building operations. Additionally, Findable enables property managers to swiftly access information, uphold compliance standards, navigate risks, streamline operations, reduce costs, and overall improve asset management outcomes. By taking control of your documentation, you can avoid unforeseen issues during inspections and prepare for seamless transactions, ultimately safeguarding your investment's future. With Findable, you can transform your property management experience and ensure lasting success.

Description

A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ameyo by Exotel No 
Freshchat No 
Freshdesk No 
Gemini Enterprise Yes 
Genesys Cloud CX No 
Google Chrome No 
Salesforce No 
Zendesk No 

Integrations

Ameyo by Exotel Yes 
Freshchat Yes 
Freshdesk Yes 
Gemini Enterprise No 
Genesys Cloud CX Yes 
Google Chrome Yes 
Salesforce Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Findable

Founded

2021

Country

Norway

Website

www.findable.ai/

Vendor Details

Company Name

Knowmax

Founded

2017

Country

India

Website

www.knowmax.ai

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management Yes 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant Yes 
Workflow Management Yes 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

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