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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Say goodbye to the hassle of organizing your files into folders or giving them individual names, as FileShadow simplifies document and photo management through advanced content and metadata scanning, along with automatic tagging based on geolocation and custom settings for effortless organization and retrieval. You can connect one or more of your Slack Workspaces as sources for FileShadow, enabling the archiving of files from your channels—regardless of the sender—into your secure FileShadow Vault. Any attachments exchanged in your Slack conversations can be seamlessly archived, categorized, and protected within FileShadow's system. Utilizing machine learning (ML) and artificial intelligence (AI), FileShadow enhances your indexing and searching experience, allowing you to quickly locate your files with sophisticated search capabilities, including file content, OCR for PDFs, GPS/geolocation data, and image recognition. Sharing files stored in your FileShadow vault is straightforward; all that is required is for the recipient to have a FileShadow account! You retain full control over access permissions, enabling you to determine which files can be viewed or modified by others, ensuring both security and flexibility in how you manage your digital assets. With FileShadow, organizing your digital life becomes not only simpler but also more efficient, paving the way for a smoother workflow.

Description

Shadow CMS Enterprise call accounting is adept at identifying operational bottlenecks, flagging unusual activity, reconciling billing statements, aiding in migration planning, and managing telecom expenditures. Many businesses encounter challenges related to workforce management and overall productivity. Shadow All-In-One features an extensive array of real-time and historical reports and dashboards that reveal service levels, call volume, departmental performance, and call center analytics. Additionally, Shadow can integrate communication metrics from various IP/PBX systems, communication servers, and collaboration tools into comprehensive reports for in-depth analysis of patterns, trends, KPIs, and workforce optimization. The data is meticulously organized and displayed in customizable dashboards, reports, or as actionable events triggered by specific criteria. Shadow provides multiple modules that offer personalized dashboards and metrics tailored for real-time settings such as call centers, healthcare facilities, and critical operations centers. Users can access this information from desktops, wall displays, or it can be distributed directly to teams for immediate insights and decision-making. Enhanced visibility into communication metrics allows organizations to make informed choices to improve efficiency and drive performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Creative Cloud Yes 
Adobe Lightroom Yes 
Box Yes 
Dropbox Yes 
Google Cloud Platform Yes 
Google Drive Yes 
Microsoft OneDrive Yes 
Slack Yes 
Wasabi Yes 

Integrations

Adobe Creative Cloud No 
Adobe Lightroom No 
Box No 
Dropbox No 
Google Cloud Platform No 
Google Drive No 
Microsoft OneDrive No 
Slack No 
Wasabi No 

Pricing Details

$7 per month
Free Trial Yes 
Free Version No 

Pricing Details

$1000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FileShadow

Country

United States

Website

www.fileshadow.com

Vendor Details

Company Name

Resource Software International

Founded

1990

Country

Canada

Website

www.telecost.com/rsi-products.php#SHADOWCMS

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving No 
Retention Management No 
Storage Management No 
Version Control No 
Web Archiving No 
eDiscovery No 

Cloud Storage

Access Control No 
Archiving & Retention No 
Backup No 
Data Migration No 
Data Synchronization No 
Encryption No 
File Sharing No 
Version Control No 

Email Archiving

Access Control No 
Backup Management No 
Compliance Management No 
Data Deduplication No 
Data Export No 
Encryption No 
Retention Management No 
Storage Management No 
Threat Protection No 
eDiscovery No 

File Sharing

Audit Trail No 
Chat / Messaging No 
Collaboration No 
Document Management No 
Drag & Drop No 
Electronic Signature No 
Encryption No 
File Synchronization No 
Search No 
User Management No 
Version Control No 
Workflow Management No 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log No 

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