Average Ratings 2 Ratings

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Average Ratings 0 Ratings

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Description

Fieldcode provides AI-powered Zero-Touch Field Service Management that automates complex field operations from request to resolution. With a strong focus on IT and Telecom service providers, the platform brings own engineers, subcontractors, and service partners into one workforce. At the core of Fieldcode is Zero-Touch Dispatch, which automates routine scheduling and dispatching according to skills, availability, location, priority, SLA requirements, parts, and other operational criteria. Dispatch teams maintain control of exceptions while routine work can move through the service process with fewer manual interactions. One Workforce gives service providers a common planning environment and SLA view across own engineers, subcontractors, and service partners. SLA + Parts Logistics connects service commitments, escalations, scheduling, and parts coordination, including PUDO processes. Fieldcode supports IT workflows such as break/fix, IMAC, device swaps, installations, maintenance, and multi-site support, as well as Telecom operations including FTTH/FTTx, CPE, network maintenance, and fault restoration. Additional capabilities include route optimization, offline mobile workflows, customer self-service, asset and inventory management, AI-powered service actions, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems. Fieldcode is built on 25+ years of IT field service experience and is developed, hosted, and supported in Europe.

Description

Want to more efficiently manage field service, automate workflows and modernize your mobile workforce with a fully integrated asset management platform? Gruntify makes it easy to collect field data, manage assets and assign jobs, manage teams, and automate business processes all from one platform. You can quickly find trends and get answers with powerful metrics, reporting capabilities, and location intelligence. Gruntify accelerates the automation of your mobile workforce: - Capture rich media, complete forms, and submit inspections, all geotagged and created on the go. - Manage recurring maintenance schedules or generate simple reactive work orders. - Design your own automated workflow in Workflow Studio. - Real-time location awareness and GPS Trip Recording. - Integrate third-party base maps or your own GIS data. - Dashboards to monitor your field operations and stay in complete control. - Signature capture. - Barcode and QR Code scanning. - Augmented Reality assistance.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Dynamics 365 Commerce Yes 
Field Nation Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
QuickBooks Accountants Yes 
Salesforce Yes 
ServiceNow Yes 
Zoho CRM Yes 
monday AI work platform Yes 

Integrations

Dynamics 365 Commerce No 
Field Nation No 
HubSpot CRM No 
HubSpot Customer Platform No 
QuickBooks Accountants No 
Salesforce No 
ServiceNow No 
Zoho CRM No 
monday AI work platform No 

Pricing Details

$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Trial Yes 
Free Version No 

Pricing Details

$29 per seat per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fieldcode

Founded

2001

Country

Germany

Website

fieldcode.com

Vendor Details

Company Name

Gruntify

Founded

2015

Country

Australia

Website

www.gruntify.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

IoT

Application Development No 
Big Data Analytics No 
Configuration Management No 
Connectivity Management No 
Data Collection No 
Data Management No 
Device Management No 
Performance Management No 
Prototyping No 
Visualization No 

Predictive Analytics

AI / Machine Learning Yes 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting Yes 
For Education No 
For Healthcare Yes 
Modeling & Simulation No 
Sentiment Analysis No 

Route Planning

Capacity Planning Yes 
Drag & Drop Scheduling Yes 
Driver Management Yes 
Emergency Dispatch Yes 
GPS Tracking Yes 
Performance Metrics Yes 
Route Costing Yes 
Territory Management Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management No 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling Yes 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling Yes 
Room Booking Management No 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management Yes 
Customer Database No 
Dispatch Management Yes 
For Builders No 
For Electricians No 
For Field Service Businesses Yes 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting Yes 
Scheduling Yes 
Time Tracking Yes 

Product Features

EAM

CMMS No 
Energy Management No 
Equipment Management No 
Facility Management No 
IT Asset Management No 
Inventory Management No 
Maintenance Management No 
Parts Management No 
Preventive Maintenance Scheduling No 
Software License Management No 
Warranty Management No 
Work Order Management No 

Equipment Maintenance

Customer Database No 
Dispatch Management Yes 
Equipment Tracking Yes 
Inventory Control No 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking No 
Work Order Management Yes 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management No 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Forms Automation

Approval Process Control Yes 
Archiving & Retention Yes 
Collaboration Yes 
Document Indexing No 
Drag & Drop Yes 
Full Text Search Yes 
Remote Document Access Yes 
Rules-Based Workflow Yes 
Text Editing Yes 
Version Control No 

Home Inspection

Billing & Invoicing No 
Color Codes / Icons No 
Comment Library No 
Commercial Inspections Yes 
Credit Card Processing No 
Photo Editing Yes 
Repair Estimates No 
Report Summary No 
Residential Inspections Yes 
Sketching No 
Templates Yes 
Video No 
Voice Notes No 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management Yes 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar No 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Preventive Maintenance

Condition Monitoring No 
Inspection Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Predictive Maintenance Yes 
Purchasing No 
Reminders Yes 
To-Do List No 
Vendor Management No 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control No 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing No 
Scheduling Yes 
Self Service Portal No 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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