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Description
FieldEdge gives service contractors a complete operational command center that unifies field and office workflows into a single streamlined platform. Business owners gain instant visibility into technician performance, marketing ROI, financial health, and key operational metrics—all in real time. The dynamic dispatch board simplifies technician scheduling, while automated workflows reduce manual billing, cut paperwork, and accelerate cash flow. Technicians benefit from FieldEdge Mobile, which allows them to create invoices, accept payments, update work orders, and book follow-up jobs before leaving the customer’s driveway. FieldEdge integrates deeply with QuickBooks, minimizing data entry and eliminating accounting inconsistencies. Its built-in marketing tools help contractors optimize spend and convert more leads into paying customers. With measurable improvements like reduced admin hours, lower costs, and higher productivity, companies quickly see an ROI. Whether you handle one truck or dozens, FieldEdge delivers the structure, automation, and insight contractors need to scale with confidence.
Description
Run a Call is the all-inclusive HVAC management system designed specifically for residential companies generating between $1 million and $5 million in revenue. This solution streamlines operations by replacing platforms like ServiceTitan, Jobber, Housecall Pro, and FieldEdge with a single, flat monthly fee for each shop that covers all features—eliminating per-seat charges, lengthy contracts, and termination fees.
Notable features include:
• An AI Receptionist that operates 24/7, ensuring every call is answered and jobs are booked before the homeowner ends the call.
• A dispatch system with a drag-and-drop reassign functionality that factors in drive times.
• Instant estimates displayed on-site as Good/Better/Best choices, allowing for quick signatures.
• A seamless transition from jobs to invoices, with records maintained from sale to payment and automatic posting to QuickBooks.
• A visually engaging price book featuring Good/Better/Best options, complete with photos accessible on the service truck.
• Membership management through the Comfort Club, conveniently displayed on one screen with auto-renewal and text-to-pay options.
• An offline-capable mobile app that provides full functionality directly on the service truck.
• Enhanced client communication capabilities that integrate calls, texts, and emails, all linked to the customer's address.
The pricing structure is straightforward: $499 per month, with the first 25 founding shops benefiting from a special rate of $199 monthly for life, along with an optional AI Receptionist add-on for $99 per month and a premium setup service included. This makes it an attractive option for HVAC businesses looking to optimize their operations and improve customer engagement.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Asset Integrity Hub (AIH)
Yes
NationBuilder
Yes
Nearby Now
Yes
Nexa
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Sage Intacct
Yes
Twilio
Yes
pulseM
Yes
Integrations
Asset Integrity Hub (AIH)
No
NationBuilder
No
Nearby Now
No
Nexa
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Sage Intacct
No
Twilio
No
pulseM
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$499 per shop flat fee
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Xplor
Founded
2009
Country
United States
Website
fieldedge.com
Vendor Details
Company Name
Runacall, Inc
Founded
2026
Country
United States
Website
runacall.com
Product Features
Electrical Contractor
Billing & Invoicing
Yes
Commercial / Industrial
Yes
Contract Management
Yes
Customer Database
Yes
Electronic Signature
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Time Tracking
Yes
Work Order Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
HVAC
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Locksmith
Billing & Invoicing
Yes
CRM
No
Dispatch Management
Yes
GPS Tracking
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Processing
Yes
Scheduling
Yes
Work Order Management
Yes
Plumbing
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
For Builders
No
For Electricians
Yes
For Field Service Businesses
Yes
For HVAC
Yes
For Plumbers
Yes
For Roofers
No
Invoicing
Yes
Job Tracking
Yes
Payments
Yes
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
