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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fext is a mass messaging service tailored for businesses, organizations, and teams seeking to dispatch personalized communications on a large scale. In contrast to standard bulk SMS services, Fext sends each message uniquely, maintaining the essence of one-on-one conversations and significantly reducing the time spent on manual tasks. Companies rely on Fext for disseminating updates, reminders, promotions, and event invitations while retaining the personal touch that fosters engagement among recipients. The platform boasts sophisticated contact management tools, message scheduling options, a library of templates, and analytics to evaluate the effectiveness of campaigns, all presented within a user-friendly, mobile-centric design. With these features, Fext empowers businesses to enhance their communication strategies efficiently.

Description

GirikSMS is a fully integrated messaging and automation solution designed for Salesforce that allows businesses to engage with their customers through SMS, WhatsApp, and web chat directly within the Salesforce interface, facilitating one-to-one interactions, bulk messaging, and multimedia content sharing with effortless CRM integration. Its extensive automation capabilities encompass features such as scheduled campaigns, drip messaging, customizable templates, workflow-triggered replies, and automatic follow-ups, all of which can be set up using Process Builder, Apex, or flows. Leveraging generative AI and Copilot capabilities, GirikSMS significantly boosts agent productivity by providing real-time suggestions for responses, conducting sentiment analysis, and offering conversational support powered by ChatGPT. The platform consolidates various messaging channels into a single inbox for efficiency, incorporates AI-driven chatbots for around-the-clock assistance and tailored workflows, and includes functionalities like text-to-voice, message duplication, survey distribution, and dynamic mapping of sender numbers. Additionally, it guarantees compliance with opt-in/out management and takes care of campaign scheduling along with detailed analytics tracking to optimize communication strategies, ensuring businesses achieve their messaging goals effectively. Furthermore, GirikSMS continues to evolve, integrating new features that cater to the changing landscape of customer interactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cellcast No 
ChatGPT No 
Facebook Messenger No 
Meta AI No 
Salesforce No 
Telnyx No 
Twilio No 
WhatsApp No 

Integrations

Cellcast Yes 
ChatGPT Yes 
Facebook Messenger Yes 
Meta AI Yes 
Salesforce Yes 
Telnyx Yes 
Twilio Yes 
WhatsApp Yes 

Pricing Details

$99/year
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Pericarp Software

Founded

2019

Country

United States

Website

getfext.com

Vendor Details

Company Name

GirikSMS

Founded

2021

Country

United States

Website

www.giriksms.com

Product Features

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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