Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The customers who express dissatisfaction often provide the most valuable insights for your business growth. We take on the rigorous task of pinpointing trends and highlighting critical areas that require your focus, allowing you to dedicate your efforts towards enhancing your operations. By assessing how your product, service, and overall customer experience align with, fall short of, or surpass expectations, you can effectively mitigate customer dissatisfaction and diminish churn rates. Regularly evaluating customer satisfaction helps in identifying pain points and addressing them promptly. Our service simplifies the process of interpreting feedback, enabling you to extract actionable insights and establish Key Performance Indicators. You also have the option to utilize your own domain for gathering feedback through a straightforward URL. Additionally, you can streamline user feedback into Trello cards through seamless integration, eliminating the hassle of separately collecting screenshots and technical information from your customers. By fostering engagement with your customers, you can significantly enhance retention and loyalty as well. Ultimately, recognizing and addressing customer concerns can lead to a more successful business trajectory.
Description
Simple Commenter is a streamlined visual feedback tool designed for agencies, freelancers, and product development teams. Clients can easily click on any element of a live website to leave a comment that is anchored to that specific location, all without the need to create an account. Each comment captures screenshots and provides context regarding the page, browser, and viewport, which aids teams in understanding and addressing any issues that arise. Teams have the ability to manage feedback efficiently, engage in threaded replies, attach relevant files, review PDFs and images, and monitor progress through a collaborative dashboard. The tool supports integrations with popular platforms such as Slack, Trello, Jira, GitHub, Asana, ClickUp, and Linear, enhancing its functionality. Users can choose from various installation methods, including a website snippet, a WordPress plugin, or a Chrome extension, to suit their needs. Additionally, a free browser-based option allows users to review a public URL and share feedback sessions without the hassle of signing up or installing software. Paid subscriptions unlock advanced features such as team workflows, additional integrations, and customizable branding options. Overall, Simple Commenter streamlines the feedback process, making collaboration easier and more efficient for all stakeholders involved.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LogicInflux
Founded
2017
Country
United Kingdom
Website
feedbackrig.com
Vendor Details
Company Name
Ander Digital OÜ
Founded
2024
Country
Estonia
Website
www.simplecommenter.com
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
No