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Description
Streamline your communication by utilizing Amazon Buyer-Seller Messaging alongside the Request a Review messaging platform to enhance your feedback ratings, boost your ranking, and increase sales! FeedbackFive® empowers you to initiate official Amazon rating requests through the same framework as the Request a Review button found in Seller Central. This system ensures that your requests are fully compliant with Amazon's regulations while allowing you to manage the timing of these requests precisely, send them in the language preferred by your buyers, customize the timing based on specific ASINs, and filter out particular orders as needed. You can effortlessly keep track of your ASINs and those of your competitors, with monitoring options starting at just $0.05 for each product you wish to oversee. All tiers of FeedbackFive plans include Amazon review management features. Instead of continuously refreshing your Amazon Seller Central page for updates on feedback or checking your products for new reviews, let FeedbackFive handle monitoring for you, providing instant notifications or a comprehensive daily summary to you and your team. This way, you can focus on other important business tasks while staying informed about your customer feedback in real-time.
Description
You can generate, monitor, respond, and analyze reviews from multiple channels in one place. You can respond to customers on any platform using one workspace. Responses are posted in near real time. Agents can create custom alerts to be notified when a review meets their filter criteria. You can customize your workspace to view aggregated reviews or Q&A in a manner that supports your workflow. To create urgency around top-of the-mind issues and prioritize responses, you can create categories of keywords or tags. Start with templates and customize them for each question or review to make responding quicker and more consistent. Set up an approval process for managers to ensure that responses are consistent and accurate. Assign roles to users and give them permissions, such as the ability to edit or block other users from working on the same data set.
API Access
Has API
API Access
Has API
Pricing Details
$9 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
eComEngine
Founded
2007
Country
United States
Website
www.ecomengine.com/feedbackfive
Vendor Details
Company Name
1440
Founded
2009
Country
United States
Website
www.1440.io/reputation-studio/
Product Features
Amazon Seller Tools
A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
