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Description
You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.
Description
SellerMagnet is an all-in-one Amazon seller platform built on the official Amazon SP-API. It consolidates repricing, profit and inventory analytics, PPC, sourcing, listing optimization, review automation, alerts and FBA reimbursement into one web app — replacing the 5-to-7 SaaS stack most Amazon sellers run.
Core engine: a 5-minute Repricer cycle per SKU with Buy Box, margin-floor and velocity rules for FBA and FBM, with full audit log.
Analytics calculate true net profit per order, SKU and marketplace (COGS, all Amazon fees, refunds, promos, VAT, custom expenses) and track real-time inventory and stockout forecasts across 20+ marketplaces.
Includes the Amazon Sourcer with a Chrome Extension overlaying ROI, fees and competition on Amazon pages, AI Listing Optimizer, PPC Manager, Review Request automation, hijacker / Buy Box Alerts and Lost & Found FBA Reimbursement recovery.
Login with Amazon (OAuth), TLS 1.2+, GDPR. 8 languages. 4.9/5 from 218+ reviews. Plans from EUR 10/mo. 14-day free trial.
API Access
Has API
API Access
Has API
Integrations
Amazon
Pricing Details
$20 per month
Free Trial
Free Version
Pricing Details
€10/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FeedbackExpress
Country
United Kingdom
Website
www.edesk.com/feedbackexpress/
Vendor Details
Company Name
Hive Solutions GmbH
Founded
2021
Country
Germany
Website
sellermagnet.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Amazon Seller Tools
A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis
